Tracker Launches New Open API, Giving Recruitment Agencies Complete Control Without Losing Their Single Source of Truth

Comprehensive REST API with webhooks gives recruitment agencies full operational control from lead generation through invoicing

KNOXVILLE, Tenn.--(BUSINESS WIRE)--Tracker, the AI-powered ATS and CRM platform built for staffing and recruiting agencies, today announced the general availability of its new Open API following successful beta testing with customers and integration partners.

Unlike basic APIs that expose only candidate and job data, Tracker's new API provides complete operational coverage. Partners and customers can build secure, purpose-built integrations across the entire staffing lifecycle while maintaining Tracker as the single source of truth.

"We built Tracker to solve a fundamental problem in our industry: agencies were spending more time managing their tech stack than actually recruiting," said Andy Jones, CEO of Tracker. "Our Open API is about giving them the freedom to extend a system that already works by bringing in specialized tools where it makes sense. And better yet, we built ours to cover your entire operation. Leads, clients, opportunities, placements, timesheets, invoicing. Everything. Whether you're a technology partner building an integration or an agency automating internal workflows, you're working with complete data, not fragments."

Complete Operational Coverage, Not Just Candidate Data

Tracker's Open API delivers full create, read, update, and delete capabilities across:

• Business Development: Leads, opportunities, and pipeline management
• Client & Contact Management: Complete relationship data and hierarchies
• Candidate Operations: Resources, activities, and engagement tracking
• Project Delivery: Job orders, placements, and project management
• Financial Operations: Timesheets, invoicing, and billing workflows
• System Configuration: Custom fields, user management, and data structures

The API includes real-time webhooks for event-driven integrations, enabling partners to respond immediately to changes in Tracker without constant polling. It is built on modern REST architecture with comprehensive JSON responses, interactive Swagger documentation, and production-grade security. Encrypted connections, robust authentication, and role-based permissions ensure data stays protected at every integration point.

Eliminating the Marketplace Tax

"The staffing technology landscape has backed agencies into a corner," said Mark Hodgkinson, Chief Technology Officer at Tracker. "Go with a marketplace platform and you're cobbling together 15 different tools, sorting through sync failures, duplicate data, and watching your monthly subscriptions stack up. Or choose a closed system and lose the ability to connect the specialist tools that actually matter to your business. We built Tracker's API to eliminate that unnecessary trade-off."

Tracker is actively working with technology partners across sourcing, payroll, and business intelligence to deliver pre-built integrations, with early adopters already using the API to connect specialized tools while maintaining Tracker as their operational backbone.

Andy Warns, Director of Technology at recruitment firm Agility Partners, stated, "We knew that to be successful, our underlying systems couldn't be blockers to our AI-first agenda. We needed a foundation of powerful APIs to connect our tools, and Tracker provided that flexibility. It allows us to bypass silos and build our data warehouse with a proprietary agentic AI layer that will drive our business forward for years to come."

Availability and Documentation

Tracker's Open API is available immediately to all Tracker customers. Complete documentation, authentication guides, endpoint references, and integration examples are available at https://evoglapi.tracker-rms.com/swagger/index.html.

About Tracker

Tracker is the AI-powered ATS and CRM platform built specifically for staffing and recruiting agencies. Combining comprehensive applicant tracking, customer relationship management, and AI-powered automation in a single platform, Tracker eliminates the need for disconnected tools while delivering the flexibility to extend where specialization adds value. Trusted by agencies across the globe, Tracker helps recruiters focus on relationships instead of administrative work. Learn more at Tracker-RMS.com or connect on LinkedIn.