-

NWN Federal Awarded Position on the New $151 Billion Missile Defense Agency’s SHIELD IDIQ Contract Vehicle

Missile Defense Agency Scalable Homeland Innovative Enterprise Layered Defense (SHIELD) contract award reinforces NWN’s leadership supporting mission‑critical federal programs

BOSTON--(BUSINESS WIRE)--NWN, the leading AI-enabled managed services provider, today announced that it has been awarded a position on the Missile Defense Agency’s (MDA) Systems, Hardware, Integration, Enhanced Logistics, and Development (SHIELD) Indefinite Delivery, Indefinite Quantity (IDIQ) contract vehicle.

The multi‑award SHIELD IDIQ provides MDA with access to a broad pool of industry partners capable of delivering engineering, integration, cybersecurity, IT modernization, and mission support solutions. This recognition allows NWN to compete for future task orders aimed at strengthening missile defense systems, enhancing resilience, and accelerating mission readiness across key defense programs.

The announcement by the Department of War (DOW) characterizes SHIELD: “This contract encompasses a broad range of work areas that allows for the rapid delivery of innovative capabilities to the warfighter with increased speed and agility, leveraging artificial intelligence and machine learning enabled applications where pertinent, and maximizing use of digital engineering, open systems architectures, model-based systems engineering, and agile processes in the acquisition, development, and sustainment of these capabilities.”

“NWN is honored to be selected as an awardee on the $151B SHIELD IDIQ, underscoring our continued commitment to supporting mission-critical defense initiatives with secure, scalable, and innovative technology solutions,” said Dan Tassone, NWN’s Chief Revenue Officer. “We look forward to contributing our expertise to help the Missile Defense Agency meet evolving operational demands.”

NWN delivers advanced cloud, connectivity, and managed services across the federal government, enabling agencies to enhance cybersecurity, streamline operations, and modernize their IT infrastructure. Through the SHIELD IDIQ, NWN Federal is well-positioned to support MDA’s strategic objectives, ensuring that warfighters and mission teams have reliable and secure access to the technology they need.

For more information on NWN’s government and defense services, visit https://nwn.ai/federal.

About NWN

NWN is the leading AI‑powered technology solutions provider for North America’s most innovative public and private organizations. For more than 30 years, NWN has helped over 6,000 CIOs modernize their environments through its portfolio of Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company’s patented Experience Management Platform (EMP) ensures seamless service delivery, real‑time observability, and improved efficiency for the most demanding environments. NWN’s 1,000+ experts are committed to a customer‑obsessed culture, earning an 80+ Customer Net Promoter Score and 80+ Employee Net Promoter Score. Learn more at NWN.ai.

Contacts

PR Contact:
Jason Vancura
Marketbridge for NWN
NWN@marketbridge.com

NWN


Release Versions

Contacts

PR Contact:
Jason Vancura
Marketbridge for NWN
NWN@marketbridge.com

More News From NWN

NWN Expands Intelligent Connectivity: A Multi-OEM, AI-Powered Network-as-a-Service Platform for the Modern Enterprise

BOSTON--(BUSINESS WIRE)--NWN, the leading AI-powered managed services provider, today announced an expanded vision for Intelligent Connectivity, its next-generation Network-as-a-Service (NaaS) offering designed to unify and modernize enterprise networking across multiple strategic OEM ecosystems. Through deep integrations, including HPE Networking and Juniper Mist AI, Cisco Meraki, and Cisco enterprise and security platforms, NWN delivers a fully managed, AI-powered service model with unparalle...

NWN Appoints Mike Qualley as Chief Operating Officer to Accelerate AI‑Powered Services Growth & Operational Excellence

BOSTON, Mass.--(BUSINESS WIRE)--NWN, the leading provider of AI‑powered technology solutions, today announced the appointment of Mike Qualley as Chief Operating Officer (COO). Qualley will lead company‑wide operations with a mandate to drive Operational Excellence as the company scales NWN’s platform to support over 6000 clients across North America. NWN continues a strong growth trajectory in 2025, including the launch of AiVA intelligent assistants and Managed DEX, a five‑year strategic partn...

NWN Secures Patent for Experience Management Platform, Cementing AI-Powered IT Managed Services Leadership Position

BOSTON--(BUSINESS WIRE)--NWN, the leading AI-powered technology solutions provider, today announced that the United States Patent and Trademark Office (USPTO) will be issuing a patent providing the company with broad coverage for the core intelligence underpinning its proprietary Experience Management Platform (EMP). The newly issued patent, titled, “System and Method for Unified Communication Monitoring,” validates and protects NWN’s unique approach to collecting, correlating and analyzing rea...
Back to Newsroom