-

Zelis® Introduces ZAPP Edge℠ to Modernize Healthcare Provider Payments

Provider payments solution sets new standard for financial performance and seamless payments

BOSTON--(BUSINESS WIRE)--Zelis®, a leading provider of healthcare technology solutions, introduces ZAPP Edge℠, an evolution of its capabilities designed to streamline reimbursement and give medical providers improved transparency and control across the payment process.

ZAPP Edge transforms provider reimbursement by bringing ACH-enabled payments, remittance data, and denial insights from hundreds of payers into one connected experience. What has traditionally been a fragmented, burdensome process becomes a strategic capability – giving providers ready access to consolidated payments and data, and the visibility they need to act quickly and improve financial performance.

Unlike modality-defined payments networks that treat dollars and data as the endpoint, ZAPP Edge leverages Zelis’ leading network of 550+ payers to consolidate payments and data, while delivering rich insights to providers. As the network grows, so does the value ZAPP Edge delivers – bringing reimbursement and performance insights together in one place to reduce fragmentation and reliance on disconnected systems and spreadsheets.

“Providers today shoulder the cost of administrative complexity, driven by disconnected systems that slow reimbursement and limit insight,” said Yusuf Qasim, President of Payments Optimization at Zelis. “With ZAPP Edge, payments stop being a frustration and become a strategic advantage – helping providers gain visibility, efficiency, and control over their financial outcomes.”

ZAPP Edge is fortified by Zelis’ recent acquisition of Rivet®, a leader in provider revenue cycle analytics. Rivet’s technology is integrated into ZAPP Edge, enhancing its ability to surface payment issues, identify denial trends, and deliver clearer, more transparent financial insights.

ZAPP Edge is built on Zelis’ Advanced Payments Platform (ZAPP℠) – a secure, scalable infrastructure that connects more than 550 payers and 850,000 providers. While ZAPP modernized how payers issue payments, ZAPP Edge extends that foundation to deliver direct, differentiated value to providers.

ZAPP Edge sets a new standard for provider reimbursement, transforming financial operations into a competitive advantage. Learn more about ZAPP Edge.

About Zelis

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top 5 national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Learn more at Zelis.com and follow us on LinkedIn to get the latest news.

Contacts

Carolyn Edwards
press@zelis.com
(321) 795-1952

Zelis


Release Versions

Contacts

Carolyn Edwards
press@zelis.com
(321) 795-1952

More News From Zelis

Zelis® Makes Healthcare Financial Information More Accessible Through Clearer, Connected Member Communications

BOSTON--(BUSINESS WIRE)--Zelis®, a leading provider of healthcare technology solutions, today announced an expanded approach to member communications. The approach provides health plans with greater financial context to healthcare claims, payments and benefits so member experiences are easier to understand and actionable. By connecting healthcare financial information to payment and multi-channel communications workflows, Zelis is enabling greater continuity and clarity across the financial jou...

Zelis® Names Jim Young Chief Financial & Administrative Officer, Succeeding Retiring Brian Gladden

BOSTON--(BUSINESS WIRE)--Zelis®, a leading provider of healthcare technology solutions, announces that Jim Young has been appointed Chief Financial & Administrative Officer. He succeeds Brian Gladden as part of a planned retirement. The two will work closely together through a transition period until December 31, 2026. Young brings more than 20 years of finance leadership at high-growth private and public companies, with deep experience across capital markets, M&A and large-scale financ...

Zelis Research: Payer Concern Over Administrative Complexity More Than Doubles in a Year

BOSTON--(BUSINESS WIRE)--Zelis®, a leading provider of healthcare technology solutions, today announced the release of the 2026 State of the Healthcare Financial Experience, an annual research report in collaboration with Datos Insights. Based on a survey of health plan and provider organization leaders, the report examines what is driving cost pressure across the healthcare system, where payer and provider views align, and where friction persists. Between 2025 and 2026, the share of payers cit...
Back to Newsroom