KnowBe4 Celebrates a Decade of AI Innovation with 7 Active AI Agents in Market

Appoints Harlan Parrott to lead the organization’s AI Center of Excellence

TAMPA BAY, Fla.--(BUSINESS WIRE)--KnowBe4, the world-renowned platform that comprehensively addresses human and agentic AI risk management, today celebrates a decade of pioneering Artificial Intelligence (AI) in cybersecurity. This year marks the tenth anniversary of the beta version of AIDA (Artificial Intelligence Defense Agents); a milestone that reinforces KnowBe4’s position training humans and agents, and as the only agentic provider in the industry.

With the appointment of Harlan Parrott as VP of AI Innovation, KnowBe4 is doubling down on its ‘AI-first’ mission. Tasked with leading the AI Center of Excellence, Parrott will oversee the expansion of AI capabilities within its internal operations and the company’s product suite.

Building on 15 years of user behavior and threat intelligence data, the organization began exploring AI capabilities as early as 2016. By combining phishing, vishing, and smishing into multi-faceted, AI-simulated social engineering attacks, KnowBe4 protected users from complex threats long before AI became a cornerstone of cybersecurity. Today, the company offers seven specialized agents that have been proven in-market for more than a year to automate Human Risk Management (HRM), a solution trusted by more than 70,000 customers.

KnowBe4’s AIDA is used to create custom phishing templates based on current attack vectors, generate quizzes based on organizations’ specific security and compliance policies, automate remedial training for employees who need more support, create customized deepfakes, and much more.

"At KnowBe4, we’ve shaped the future of AI-driven risk management to deliver smarter, faster and more effective human risk management," said Greg Kras, chief product officer at KnowBe4. "While others are just beginning to explore the potential of AI, we are celebrating ten years of in-market proven innovation. With seven agents already available, and more on the way, we are enabling security teams to move away from manual administration and focus on strategic risk decisions that truly move the needle."

Recognizing AI as a transformative force in the cybersecurity landscape, KnowBe4 is focused on embedding cutting-edge AI solutions into its operations as well as its offerings. The enhanced AI Center of Excellence, led by Parrott, will focus on empowering teams to build and use innovative AI solutions, improving internal efficiency and product development.

“The intersection of AI and cybersecurity is the most critical challenge in our industry today,” said Parrott. “I look forward to developing KnowBe4’s use of AI as we commit to embedding advanced solutions across the organization; from accelerating our operations to developing new, powerful defenses against the next generation of AI-driven threats.”

Parrott brings more than 20 years of experience building SaaS and cloud platforms, offering a uniquely operational perspective to the potential of AI.

“Harlan’s appointment marks a key milestone for KnowBe4 as we enhance our commitment to Artificial Intelligence,” said Bryan Palma, CEO at KnowBe4. “His deep expertise in machine learning and cybersecurity are precisely what is needed to lead our AI Center of Excellence. Harlan’s vision will be instrumental in leading the next frontier of AI across our organization.”

For more information on KnowBe4 and AIDA, visit https://www.knowbe4.com/products/aida.

About KnowBe4

KnowBe4 empowers workforces to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 builds security culture and helps teams manage both human and agent risk. The company delivers a comprehensive, agentic best-of-suite platform for Human Risk Management, creating an adaptive defense layer that reinforces secure behavior against evolving cybersecurity threats. The HRM+ platform includes awareness training, integrated cloud email security, real-time coaching, crowdsourced anti-phishing, AI Defense Agents, and more. As AI becomes increasingly embedded in business operations, KnowBe4 prepares the modern workforce by training both humans and AI agents to recognize and respond to security risks. Through this unified approach, KnowBe4 leads workforce trust management and defense strategies. More info at knowbe4.com.

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