Jim Siders Joins Shield Technology Partners as Chief Executive Officer

Siders spent more than a dozen years at Palantir, most recently as CIO

Shield has grown to over seven companies that serve over 1.5k customers across critical industries like construction, energy, and healthcare

In partnership with Thrive Holdings and OpenAI, Shield has launched two internal products, Sentinel and Spectre, to transform how IT providers serve their customers

NEW YORK--(BUSINESS WIRE)--Shield Technology Partners (“Shield”) today announced the appointment of Jim Siders as Chief Executive Officer. Shield is an IT services platform that combines frontier AI, product and engineering capabilities, with operational and M&A expertise to help businesses grow on their terms.

Siders joins Shield after more than a dozen years at Palantir, the global AI and data analytics firm, where he served as Chief Information Officer, having started his career with the firm as an IT helpdesk engineer. In his latest role, Siders oversaw global IT operations, infrastructure, and business applications during a period of rapid growth where Palantir reached over $4bn in annual revenue. To support this, he spearheaded the creation of a federated structure that aligned technology and data workflows more directly with business value.

“AI is rewriting the economics of service delivery at the exact time IT service providers are rethinking how they operate," said Siders. “Shield is this incredible combination of long-term vision, technological expertise, and operational know-how that I think makes it perfect for this moment in time. We have lightning in a bottle.”

“Jim has been one of the early advocates for getting engineers to work directly alongside their customers,” said Anuj Mehndiratta, a member of the Thrive Holdings founding team. “He has been in the shoes of our partners and understands intuitively what their customers want.”

In partnership with Thrive Holdings and OpenAI, Shield is bringing together a cross-functional team of research and applied AI specialists working alongside product engineers, operators, and industry experts to integrate AI into the businesses it partners with. Sentinel and Spectre, Shield’s two internal products, are focused on supercharging the work of IT engineers by triaging and automatically resolving repetitive customer tickets, letting their partners spend more time on the things that matter.

Shield’s national platform is designed to support business owners who want to preserve their unique brand, culture, and local leadership while gaining access to technology, talent, and patient capital to support growth. Shield now partners with seven companies in the US that collectively serve over 1.5k customers across critical industries of the economy like construction, energy, and healthcare.

About Shield Technology Partners

Shield Technology Partners is a national IT Services platform formed through the collaboration between Thrive Holdings and ZBS Partners. By combining Thrive Holdings’ technological expertise with ZBS Partners’ proven approach to supporting founder-led businesses, Shield Technology Partners is dedicated to accelerating growth, innovation and long-term value creation for IT services companies across the country.