Bloomfire Wins InfoWorld’s Technology of the Year Award

Enterprise Intelligence platform honored for breakthrough AI features, including hallucination detection, self-healing knowledge, and new AI-ready APIs

AUSTIN, Texas--(BUSINESS WIRE)--Bloomfire, the AI-powered knowledge management platform pioneering the shift to Enterprise Intelligence, has been named a winner in FoundryCo.’s InfoWorld Technology of the Year Awards 2025 in the AI and Machine Learning category. Now in its 25th year, the Technology of the Year Awards honor the most innovative software development, DevOps, data management, and AI/ML products shaping today’s enterprise technology landscape.

“This recognition from InfoWorld reflects the technical progress we made in 2025 around a core principle: AI models amplify whatever you feed them," said Philip Brittan, CEO of Bloomfire. "Our focus this year was building the foundation that makes AI actually work in enterprises—eliminating hallucinations, automatically cleaning up duplicate and outdated content, and making verified knowledge accessible through APIs. These aren't just features; they translate directly to measurable outcomes: cleaner knowledge bases, more accurate answers, and intelligence that reaches people where they work.”

A Breakthrough Year for Bloomfire: Key Innovations in 2025

This recognition caps a milestone year in which Bloomfire delivered significant product advancements and expanded its AI-enhanced capabilities. Highlights include:

• Hallucination Detection Guardrails: Trustworthy AI Answers, Every Time. Bloomfire’s new hallucination-detection layer ensures every AI-generated response is validated against governed, certified content. Answers that cannot be verified simply aren’t delivered—helping enterprises uphold accuracy, compliance, and trust as they scale AI across teams.
• Learn & Confirm: Knowledge Sharing With Built-In Compliance. Learn & Confirm transforms traditional knowledge sharing into measurable learning. Teams can embed knowledge checks, quizzes, and acknowledgment requests directly inside a post. Whether rolling out policy updates, regulatory changes, or training content, leaders get immediate visibility into team readiness with audit-friendly tracking.
• Self-Healing Knowledge: Automatic Duplicate & Conflict Detection. Automatically flag duplicate, outdated, or conflicting content, and prompt owners to review or retire it. The result: a cleaner, continuously optimized knowledge ecosystem that improves AI accuracy and reduces governance overhead.
• AI-Ready API Endpoints: Trusted Answers Embedded Everywhere Work Happens. Bloomfire’s upgraded developer toolkit introduces API endpoints for natural-language Q&A, summarization, and reporting, making it easy to inject verified, trusted answers into CRMs, collaboration tools, and custom workflows. Every response is grounded in an organization’s governed knowledge, ensuring accuracy at scale.

Bloomfire is moving beyond traditional knowledge management to deliver Enterprise Intelligence: a modern, AI-driven approach that breaks down silos, proactively surfaces insights, and embeds knowledge directly into workflows. By helping organizations implement self-healing, predictive knowledge systems, Bloomfire enables faster decision-making and measurable business impact, including $27.1M in productivity gains per 100 employees, a 36% increase in first-call resolution, and onboarding time reduced by more than half.

“Artificial intelligence is reshaping products across the technology landscape, often in surprising ways,” said Doug Dineley, Executive Editor of InfoWorld. “Our 2025 Technology of the Year Award winners are the products at the leading edge of innovation — the ones putting the power of AI to practical use for enterprises.”

To learn more about Bloomfire or to book a demo, please visit www.bloomfire.com.

About Bloomfire

Bloomfire creates the connective tissue of the modern enterprise, establishing Enterprise Intelligence as the new standard for how organizations leverage knowledge. Our AI-powered platform transforms fragmented information into a dynamic, self-improving system—connecting teams across silos, surfacing real-time insights in context, and injecting knowledge directly into the flow of work. With Bloomfire, companies align faster, decide smarter, and adapt with greater agility. Since 2011, we have partnered with Fortune 500 leaders and innovators across industries to unlock the full value of their collective intelligence—turning knowledge into a strategic asset that enables people to perform at their highest potential.

To schedule a demonstration or request more information, please visit www.bloomfire.com or contact [e-mail].

About InfoWorld

InfoWorld delivers insights on software development, cloud computing, data analytics, and machine learning for IT professionals—from CTOs and architects to developers and data scientists. Over the past decade, open-source software and cloud computing have reshaped how businesses build and run technology. Today, software drives nearly every operation, with most applications developed using open-source code and hosted in the cloud. Through news, analysis, reviews, and expert guidance, InfoWorld helps IT leaders and practitioners navigate emerging technologies and build the next generation of business applications on modern cloud platforms.

InfoWorld is published by FoundryCo, Inc. Company information is available at www.foundryco.com.