Amica Announces Leadership Changes as COO Ted Murphy Retires After 45 Years

LINCOLN, R.I.--(BUSINESS WIRE)--Amica Mutual Insurance Company today announced leadership changes, as the organization celebrates the remarkable career of Ted Murphy, Senior Executive Vice President and Chief Operations Officer.

After 45 years of dedicated service, Murphy will retire at the end of 2025. Throughout his tenure, Murphy’s vision and commitment to excellence have shaped Amica’s growth and innovation, leaving a lasting impact on the company and its employees.

“Ted’s leadership has guided Amica through decades of progress,” said Amica President and CEO Ted Shallcross. “His influence will be felt for years to come, and we’re deeply grateful for his extraordinary contributions.”

Effective Jan. 1, 2026, Sam Palmisano will assume the role of Chief Operations Officer. Palmisano, who currently serves as Senior Vice President and Chief Human Resources Officer, brings a strategic, collaborative approach and a deep understanding of Amica’s business.

In addition, Scott Boyd – currently a Vice President in HR – will be promoted to Chief Human Resources Officer on Jan. 1, 2026. Boyd has played a key role in shaping Amica’s culture and employee experience, and his forward-thinking perspective will continue to strengthen the company’s commitment to its people.

“As we begin a new chapter in Amica’s history, we want to congratulate Ted on his well-earned retirement and welcome Sam and Scott into their new roles,” Shallcross said. “Their experience and perspective will help us continue building on the strong foundation Ted helped create, and we look forward to the company’s continued success.”

About Amica

Founded in 1907, Amica Mutual Insurance Company is headquartered in Lincoln, Rhode Island, and is the oldest mutual automobile insurer in the United States, offering auto, home, life and umbrella insurance policies nationwide. With $5.9 billion in assets and over 3,500 employees, Amica creates peace of mind and builds enduring relationships with its customers across the country, protecting what’s most important to them.

Amica’s award-winning customer service is rooted in empathy and compassion. The company has been recognized with more than 65 J.D. Power awards, including #1 rankings in customer satisfaction among homeowners and rental insurance providers in 2025. Amica has also been named one of America’s Best Insurance Companies by Forbes for five consecutive years and holds an A+ rating for financial stability from AM Best.

Learn more at Amica.com.