Veeam Partners with ServiceNow to Power Data Resilience Processes and Workflows

New Veeam App helps organizations orchestrate and manage data protection for critical assets through ServiceNow, strengthening resilience and compliance

SEATTLE--(BUSINESS WIRE)--Veeam^® Software, the #1 global leader by market share in Data Resilience, today announced the Veeam App for ServiceNow, which helps organizations to integrate the management and automation of Veeam Data Platform’s data protection capabilities within their ServiceNow workflows. The Veeam App for ServiceNow delivers bi-directional, seamless, policy-driven backup and recovery orchestration capabilities natively within the ServiceNow AI Platform, offering full auditability, real-time status sync, and compliance reporting. The solution is available now in the ServiceNow Store.

Veeam App for ServiceNow is built to deliver a seamless, secure, and intelligent bridge between organizations’ Veeam infrastructure and their IT Service Management (ITSM) workflows. This enables ServiceNow users to monitor, orchestrate, and automate Veeam-powered data protection tasks without leaving the ServiceNow AI Platform.

“In today’s digital landscape, everything depends on data – especially the workflows that drive modern business operations,” said John Jester, Chief Revenue Officer (CRO) at Veeam. “Data Resilience means ensuring all organizational data is protected, so business can continue uninterrupted, no matter the circumstances. By uniting Veeam’s secure backup and resilience features with ServiceNow ITSM automation, we enable customers to simplify operations, accelerate recovery, and stay prepared for audits in an increasingly complex regulatory environment.”

Veeam App for ServiceNow is designed for organizations in highly regulated sectors—such as manufacturing, healthcare, pharmaceuticals, and finance—as well as enterprises seeking to:

• Empower teams with self-service data protection and automation
• Streamline business continuity with automated incident creation
• Enterprise organizational intelligence by enriching ServiceNow with Veeam data
• Achieve comprehensive auditing, reporting, and compliance through a secure, policy-driven platform
• Deploy role-based and self-service operations for backup management

“Successful partnerships are built on a shared vision and a joint commitment to solving real business challenges at hand,” said Alix Douglas, Group Vice President, Partner Solutions at ServiceNow. “Veeam App for ServiceNow gives customers powerful new ways to further protect data in highly regulated sectors. This collaboration is only the beginning of empowering organizations to thrive in today’s dynamic business environment.”

Veeam App for ServiceNow empowers organizations to decentralize backup management, streamline incident response, and enhance visibility while maintaining enterprise-grade security and control.

• Automation and Compliance: Automated compliance documentation and audit trails for business and regulatory requirements
• Bi-Directional Synchronization: Real-time status updates and unified workflows between Veeam and ServiceNow
• Integration with native ServiceNow users and group management: For seamless role-based access to policies, jobs, and data.
• Accelerated Response and Traceability: Reduced manual intervention, faster incident resolution, and end-to-end traceability
• Veeam App for ServiceNow is now available for free to Veeam Data Platform Advanced and Premium edition customers through the ServiceNow Store.

For more information, please visit https://www.veeam.com.

About Veeam Software

Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it.

Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data portability, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 82% of the Fortune 500, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam. Learn more at www.veeam.com or follow Veeam on LinkedIn @veeam-software and X @veeam.

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