A New Divide Emerges: Majesco 2026 Trends Underscore the Strategic Need for Insurers to Transform their Business and Technology to Avoid the Risk and Impact of ‘Zombie’ InsurTech Dependency

MORRISTOWN, N.J.--(BUSINESS WIRE)--Majesco, a global leader of cloud and AI-native insurance software for P&C and L&AH insurers, today announced the release of its latest annual trends report, 2026 Trends Vital to Compete and Accelerate Growth in a New Era of Insurance. The new report highlights eight powerful trends that will shape strategy, operations, technology, growth, and profitability in the year ahead, offering a timely, practical roadmap for insurers navigating unprecedented industry disruption and change.

“As we approach 2026, insurers face a perfect storm of accelerating risks, shifting customer expectations, high expense ratios, and a rapidly advancing technology and AI landscape that is disrupting insurance,” said Denise Garth, Chief Strategy Officer at Majesco. “Our new report underscores a critical message: traditional operating models and legacy technology foundations are no longer viable in this new era of insurance as they increase strategic and operational risk of insurers. In particular, the rise of ‘zombie’ InsurTechs who lack financial fortitude and profitable growth to invest and innovate their solutions with cloud and AI-native architectures that adapt to rapidly changing market demands. Insurers must act boldly and quickly in this new era of insurance.”

The report outlines eight disruptive trends that clearly articulate the difference between insurers prepared for the next era and those clinging to outdated business and technology foundations. The eight trends include high-performing operating models, cloud and AI-native intelligent technology foundation, AI strategy and intelligent tech for real business optimization, human-centric AI, zombie InsurTechs, the silver economy opportunity, E&S innovation accelerates growth, and predict and prevent creates real customer value.

Majesco’s report reflects on the accelerated pace of business and technology changes during the first quarter of this century, highlighting the need for insurers to be nimble and flexible to adapt to continued changes ahead. AI is the technology of our era because it will have a profound impact on business. It will automate and streamline workflows, improve employee productivity, enhance customer engagement, drive down operational costs, decrease expense ratios, and improve profitability, which, in turn, will help drive profitable growth with competitive pricing and market positioning. This is why insurers must address the growing, overlooked risk of “zombie” InsurTechs who cannot invest and meet the demands required for mission-critical solutions, creating hidden fragility and risk for insurers.

Moving into 2026, insurers must update their strategy and plan to rethink their business operating model, reassess their technology partners through a strategic and financial lens, invest in a cloud and AI-native core technology foundation, shift to proactive risk management, transform the workforce to meet the demands of a digital and AI-first environment, push boundaries to innovate, and build synergies that enhance competitive advantage.

Read the full report here: 2026 Trends Vital to Compete and Accelerate Growth in a New Era of Insurance.

About Majesco

Majesco isn’t just riding the AI wave – we’re leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes.

In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today’s modern era of insurance. Break free from the past and build the future of insurance at www.majesco.com.