NeuBird Launches Free Self-Service Trial of Its 24×7 On-Call AI SRE

• Self-service start enables IT and engineering teams to deploy agentic AI for faster incident resolution, going from sign-up to first investigation in minutes

SAN FRANCISCO--(BUSINESS WIRE)--NeuBird AI today announced a free trial and self-service start of Hawkeye, its agentic AI Site Reliability Engineer (SRE). The new offering enables teams to deploy Hawkeye quickly and efficiently, accelerating access to autonomous incident detection.

Hawkeye helps enterprises diagnose IT incidents in real-time by delivering root cause analysis and remediation, cutting the mean time to resolution by up to 90%. It acts like an expert engineer by applying domain expertise and context engineering to reason across telemetry sources, correlate signals, and surface the underlying root cause in seconds.

Businesses running on Amazon Web Services (AWS) can now get started on their own with a self-service start and onboard Hawkeye into existing IT workflows in less than one hour. After the 14 day unlimited free trial, customers can continue to use Hawkeye on a consumption mode with no fixed subscription fee.

“In modern IT environments, seconds matter, and even small issues can cascade into major slowdowns. Our self-service start lets teams deploy agentic AI in minutes—giving them access to autonomous incident resolution without the setup time, cost, or complexity of traditional tools,” said Gou Rao, co-founder and CEO of NeuBird.

“Our team was able to get up and running with Hawkeye by NeuBird rapidly,” said Madhu Jahagirdar, VP of Cloud, Technology and Product at DeepHealth. “It’s like having an always-on AI SRE that delivers real-time incident diagnosis and actionable fixes 24×7 — saving our engineers hours of troubleshooting and improving service quality for our customers.”

This news follows NeuBird’s selection for the AWS Generative AI Accelerator and its achievement of the AWS Generative AI Competency in both Generative AI Applications and Infrastructure & Data.

Get started with the free trial today: https://neubird.ai/pricing/

About NeuBird

Founded by Mayfield-backed serial entrepreneurs, NeuBird is pioneering the use of generative AI for IT operations to address the scarcity in skilled human talent in keeping up with an increasingly complex modern technology stack. With its flagship product, Hawkeye, NeuBird simplifies complex data analysis and offers actionable insights in real-time, empowering companies to innovate faster and more effectively. For more information, visit neubird.ai.