SoHo Residences Extends Support to Sonder Guests Impacted by Company Wind-Down and Marriott Partnership Termination

TORONTO--(BUSINESS WIRE)--Following the recent announcement that Sonder Holdings Inc. has begun an immediate wind-down of its operations and intends to commence a Chapter 7 liquidation for its U.S. business, alongside related insolvency proceedings internationally, SoHo Residences has announced measures to support affected travellers.

“The recent announcement of Sonder is disheartening news, and we feel very badly for the guests and employees impacted by this event,” said Ian M. Thorley, Director of Sales and Marketing, SoHo Hotel Toronto and SoHo Residences. “In an effort to assist our hotel partners and those travellers who have reservations with Sonder that cannot be upheld, we are offering to match the rate where we have availability.”

SoHo Residences, a leader in luxury extended-stay accommodations in Ottawa and Toronto, is stepping in to provide immediate support for those left without confirmed lodging due to Sonder’s operational wind-down.

Guests with existing Sonder reservations that can no longer be honoured are invited to submit a special request for alternate accommodation through SoHo Residences’ dedicated online portal at www.sohoresidences.com/sonder.

To qualify for the rate match offer, guests must provide proof of their original Sonder reservation, including stay dates and rate details. SoHo Residences will make every effort to accommodate travellers at one of its properties for the same rate and duration, subject to availability.

“SoHo Residences has always been guided by the values of hospitality, compassion, and community,” added Thorley. “We want affected travellers to know that they have a welcoming home with us.”

About SoHo Residences

From Ottawa to Toronto, SoHo Residences offers an ultra-luxurious and modern extended stay alternative versus a typical hotel room. Impeccably refined and flawlessly serviced, the residences are further enhanced with unlimited access to extensive amenities and feature fully equipped kitchens and laundry facilities within each unit. Experience true hospitality in the Canadian owned and operated extended-stay hotels of SoHo Residences. Website: https://www.sohoresidences.com/

About SoHo Hotel Toronto

SoHo Hotel Toronto is considered the OG when it comes to luxury boutique hotels in Toronto. For over 20 years, A-list celebrities and industry leaders have chosen The SoHo as the place to stay in the heart of downtown Toronto for personalized service. Located at 318 Wellington Street West, SoHo’s mission has always been about delivering an exceptional guest experience, be it short or long-term stays in its oversized guest rooms and furnished residences. SoHo Toronto stands out thanks to its unique and exclusive experiences including flexible meeting and event space, indoor pool and well-outfitted professional fitness centre plus personalized packages and popular Italian restaurant, Moretti. The SoHo Hotel not only offers refined luxury accommodation, but also welcoming, professional staff that have perfected the elusive art of hospitality. Website: https://www.sohohoteltoronto.com

Social Media: @sohohoteltoronto