Zero Downtime: MelrosePMC Outperforms AWS During Global Outage

MelrosePMC delivers uninterrupted access for all clients during one of the year’s most disruptive cloud failures.

LOS ANGELES--(BUSINESS WIRE)--When Amazon Web Services (AWS) experienced a widespread outage, major disruptions rippled across industries - from banking and education to entertainment and smart home systems. The incident, triggered by internal DNS failures and cascading API issues, brought down popular platforms such as Snapchat, Signal, Reddit, and banking systems like Lloyds and Halifax. Users also reported increased error rates and latencies while using tools like Adobe and Zoom, and streaming apps like Netflix.

But while much of the digital world stood still, Los Angeles based MelroseINC’s, MelrosePMC (Private Media Cloud) continued operating flawlessly. All of their clients experienced zero disruption — maintaining full access to their assets and applications, whether working from the office, remotely, or across international time zones. Teams continued working seamlessly with no interruptions to workflow or security protocols.

“Our Private Media Cloud was purposefully designed to provide resilience and reliability for creative professionals who can’t afford any downtime especially when working under aggressive deadlines,” said Zeke Margolis, MelrosePMC, VP Cloud Solutions. “While the AWS outage caused widespread issues across industries, our clients stayed online, productive, and fully connected - a real-life validation of how our purpose-built infrastructure makes all the difference.”

One of MelrosePMC’s clients who has benefited from the PMC’s robust infrastructure was White Horse Pictures, the award-winning film and television production company behind acclaimed documentaries and features including The Beatles: Eight Days a Week – The Touring Years and The Bee Gees: How Can You Mend a Broken Heart.

“The move to MelrosePMC has completely transformed our production infrastructure,” said Mike Smith, Post Producer at White Horse Pictures. “Our team can collaborate securely while working remotely, using top-tier technology, supported by expert engineers, and with uninterrupted performance. All of this tailored to our specific production needs. It’s a true game-changer for our team.”

MelrosePMC continues to meet the demands of modern media workflows by empowering teams to work securely from anywhere in the world, offering enterprise-class technology supported by expert engineers working to ensure scalable, future-ready solutions for creative excellence.

About MelroseINC

Launched in 2003, MelroseINC is a technology solutions provider based in Los Angeles, CA, delivering integrated systems, cloud workflows, and managed services to clients across media, entertainment, enterprise and government sectors. Its MelrosePMC and MelroseTEC divisions specialize in workflow design, system integration, and cloud infrastructure for creative and technical professionals.

For more information, visit https://melroseinc.com/