TailorCare Impact Report Highlights Breakthrough Results in Musculoskeletal Care Outcomes

2024–2025 report shows 90% of TailorCare program patients improve in pain or function while their medical costs drop 40%

NASHVILLE, Tenn.--(BUSINESS WIRE)--TailorCare, a leading provider of value-based specialty care solutions for musculoskeletal (MSK) health released its 2024–2025 Impact Report today, showing significant improvements in patient outcomes, cost savings, and scalable delivery of evidence-based care.

MSK conditions, such as arthritis, osteoporosis, and joint disorders, affect nearly 1 in 2 Americans and cost the U.S. more than $420 billion a year. TailorCare’s personalized, risk-bearing model helps patients navigate complex MSK conditions earlier and more effectively, avoiding unnecessary treatment, reducing costs, and improving quality of life.

Report highlights include:

• Stronger Patient Engagement: Proprietary predictive model identified up to 87% of high-priority patients at risk of avoidable surgery six months in advance. In 2024, TailorCare completed ~12,000 clinical intakes and engaged nearly 1,000 patients each month.
  
  
• Better Outcomes: 87% of members adhered to conservative care recommendations; 90% reported improvements in pain or function; and members rated TailorCare with a Net Promoter Score (NPS) of +90.
  
  
• Lower Costs: Medicare Advantage (MA) members adhering to physical therapy saw a 40% reduction in medical costs. For MA members who had surgery, their out-of-pocket expenses were 14% lower.
  
  
• Scalable Model: TailorCare now serves more than two million Medicare Advantage and commercial members across 50 states and is expanding its MA footprint in 2026 to cover hundreds of thousands of lives under full-risk contracts.

“At TailorCare, we’ve proven that better outcomes and lower costs aren’t mutually exclusive,” said Rachel Winokur, founder and CEO of TailorCare. “By earning trust, engaging patients early, and aligning with payer and provider incentives, we are reshaping MSK care nationally.”

The full 2024–2025 Impact Report is available at www.TailorCare.com/Impact-Report.

About TailorCare

TailorCare is a leading provider of specialty value-based care solutions focused on improving patient outcomes for joint, back, and muscle conditions. We take a deeply personal, data-driven approach by carefully assessing patients’ symptoms, health history, preferences, and goals for musculoskeletal health improvement. Utilizing predictive data and the latest evidence-based guidelines, we guide patients in choosing and navigating the most effective treatment pathways every step of the way. Learn more at www.tailorcare.com and follow us on LinkedIn at @TailorCare.