Cosán and Harmonic Health Announce Strategic Partnership to Strengthen Dementia Care Through CMMI GUIDE Model

Pilot initiative aims to streamline referral workflows, boost patient engagement, and improve care continuity for individuals and families living with dementia.

CLEVELAND--(BUSINESS WIRE)--Cosán, a leader in virtual chronic care management, and Harmonic Health, a virtual dementia care delivery system, today announced a strategic partnership to optimize care for individuals enrolled in Chronic Care Management (CCM) and Principal Care Management (PCM) programs.

The collaboration will integrate the GUIDE (Guiding an Improved Dementia Experience) model, a CMS Innovation initiative supporting patients and caregivers living with dementia, into CCM and PCM care plans. By aligning operational and clinical teams, the partnership will streamline coordination and enhance outcomes for qualified patients. The partnership alleviates some of the burden on practices in providing care to dementia patients by bringing new resources and expertise into the care team.

“Our partnership with Harmonic Health allows us to elevate the care experience for patients and caregivers navigating the complexities of dementia,” said James O’Donnell, SVP, Network Development at Cosán. “Together, we are building a scalable pathway that improves continuity of care and strengthens the referral ecosystem.”

Led by multidisciplinary teams across both organizations, the initiative emphasizes operational excellence and provider communication. Benefits include:

• Improved continuity of care
• Increased patient and caregiver engagement
• Reduced caregiver stress and burden
• Greater provider participation in GUIDE
• Enhanced financial performance

“We believe this partnership can serve as a model for how care coordination and specialty partners collaborate to achieve measurable outcomes,” said Jim Gera, CEO of Harmonic Health. “Working with Cosán provides an opportunity to profoundly impact patients and families living with dementia.”

“This initiative marks a step toward scalable, patient-centered dementia care models,” added David Hunt, CEO of Cosán. “We are honored to partner with Harmonic Health in shaping a new standard for dementia care.”

Together, Cosán and Harmonic Health aim to help families facing dementia feel less alone, more supported, and more empowered.

About Cosán

Cosán is a chronic care management company on a mission to unlock human resilience by delivering virtual care that is timely, personal, and effective. Through scalable, tech-enabled care coordination, Cosán empowers patients and providers to improve health outcomes and quality of life.

About Harmonic Health

Harmonic Health is a virtual dementia care delivery system leveraging a tech-enabled platform to connect nurse practitioners specializing in dementia care with patients and families.