Genesys Named a “Best-Led Company” by Glassdoor

Recognition reflects employee sentiment toward Genesys leadership

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it has been recognized as one of Glassdoor’s Best-Led Companies of 2025. The annual award honors organizations with exceptional leadership, as reflected in employee feedback on Glassdoor.

This recognition highlights the strength of the Genesys leadership team and its commitment to creating a workplace built on trust, collaboration and transparency. Central to this is the Genesys Way of Leading, which emphasizes empathy, innovation, teamwork and a customer-first mindset — principles that shape the company’s culture and help drive its success.

The award recognizes employers whose leadership teams stand out in areas employees value most, based on employee reviews: CEO approval, senior management ratings and overall leadership sentiment. At a time when employee trust in leadership is more critical than ever, the recognition underscores the company’s dedication to fostering an inclusive, engaging and high-performing workplace.

“Being named one of Glassdoor’s Best-Led Companies is an incredible honor because it comes directly from our employees,” said Eva Majercsik, chief people officer at Genesys. “We believe leadership is earned through trust, respect and continuous commitment to doing the right thing, and this recognition reflects that shared ethos.”

Learn more about Genesys culture and career opportunities here.

Complete awards and methodology can be found here.

About Genesys

Genesys^® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

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