WellSky® Unveils Comprehensive Platform to Transform Referral Workflows, Analyze Performance, and Improve Patient Care

The WellSky CarePort Referral Intake solution leverages AI-powered document summaries to power smarter care transitions for post-acute providers

OVERLAND PARK, Kan.--(BUSINESS WIRE)--WellSky, a leading global health and community care technology and services company, today announced the launch of the next-generation WellSky CarePort Referral Intake solution. Evolving from the trusted CarePort and Curaspan solutions, this new platform unites the most valued features with modern, Artificial Intelligence (AI)-powered capabilities to streamline intake workflows and generate document summaries to enable faster referral response times.

Quick responses to patient referrals help post-acute providers secure business, ensure smooth care transitions, strengthen referral relationships, and improve patient outcomes. The WellSky CarePort Referral Intake solution leverages WellSky Summarize, a WellSky SkySense AI^™ tool that scans each referral packet, pulls out key patient information, and turns it into a concise, easy-to-read summary within seconds, helping providers quickly assess patient needs and respond faster.

“We’re excited to modernize our referral management process with WellSky CarePort Referral Intake,” said Debbie Bobe, vice president of business development at The New Jewish Home. “The AI-generated clinical summaries are helping our team review and respond to referrals more quickly and efficiently, enhancing our ability to serve patients with greater speed and precision. Our hospital partners can reduce their length of stay and entrust their most complex cases to the clinical team at TNJH. It’s a win-win for all.”

Beyond improving referral response speed, the WellSky CarePort Referral Intake solution streamlines intake from multiple referral sources, including eFax and other hospital care transition systems in addition to WellSky, ensuring flexibility and interoperability across workflows. The solution offers a centralized view of all referral data, enabling providers to monitor referral volume, response times, and patient placements in real time. Its advanced analytics reveal engagement trends and conversion rates across referral partners, helping organizations identify patterns and refine strategies. By tracking performance and opportunities, providers become smarter, stronger referral partners.

With over 25 years of experience and a network of 2,000 hospitals and health systems and 130,000 post-acute providers, WellSky is a trusted leader in care transitions, and its solutions facilitate 54 million referrals annually. Development of the WellSky CarePort Referral Intake platform was guided by client feedback and evolving industry demands, with the goal to provide a more efficient and scalable solution that empowers post-acute providers to elevate clinical outcomes, enhance operational performance, and strengthen financial results across the care continuum.

"In today’s fast-paced healthcare landscape, post-acute providers must move quickly and decisively to stay ahead," said WellSky chairman and CEO Bill Miller. “That’s why we built the WellSky CarePort Referral Intake solution—to give providers a competitive edge that helps them grow their organizations while delivering better outcomes for the patients they serve.”

Learn how the WellSky CarePort Referral Intake solution can drive clinical, operational, and financial success at WellSky.com.

About WellSky^®

WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com.