Konnect Launches KonnectAi for Business: A Human-Centered AI Assistant Set to Transform HR Support

First of its Kind Integrated AI Service Offering for HR Professionals

IRVINE, Calif.--(BUSINESS WIRE)--Konnect, an independent Human Resource service provider, today announced the launch of KonnectAi, an AI-powered HR assistant named “Sophie,” custom-built to streamline everyday HR tasks for small businesses to global enterprises. Sophie gives employees instant answers to frequently-asked HR questions from onboarding to performance reviews, helps HR teams reclaim time for strategic work, and enables leadership to scale people-first processes without sacrificing trust or empathy.

“We’re not replacing HR. We’re empowering HR,” said Jamie Viramontes, Founder and CEO, Konnect. “With KonnectAi, HR teams can bridge the gap between responsiveness and humanity by taking care of repetitive tasks so HR professionals can focus on what really matters: their people.”

Meeting the Needs of Modern HR

According to a recent study,* HR professionals are at a breaking point.

• 62% of HR professionals reported that their departments have been operating beyond typical capacity
• 57% stated that their department lacked sufficient staff for its workload
• 66% of HR professionals who reported being understaffed were less likely to describe their HR department as effective

Sophie was designed to address these challenges by:

• Analyzing and triaging incoming HR tickets
• Auto-tagging and prioritizing requests by urgency and tone
• Drafting replies that feel personal and thoughtful
• Integrating seamlessly with leading HRIS and payroll platforms (including Workday, ADP, Dayforce, Paylocity, Teams, and Slack)

For employees, it means no more waiting or confusion—instant answers to time-off, benefits, and policy questions. For HR Teams, it means fewer interruptions, more time for engagement, culture, and strategy. For leadership, it means scalable HR support unique to their business that protects the employee experience and helps drive retention.

KonnectAi is available now via a per-seat monthly model, and is for organizations of every size. For more information or to schedule a complimentary demo, visit www.hrkonnect.ai.

* 2025 SHRM State of the Workplace Report

About Konnect

Founded in 2020, Konnect is a people-first human resources partner dedicated to helping businesses scale through fractional HR leadership and fully-outsourced HR solutions. From compliance and payroll to culture, performance and people strategy, Konnect takes the complexity out of HR so organizations can focus on growth. With the launch of KonnectAi, Konnect is combining its proven track record in human resources with cutting-edge technology to redefine the meaning of Keeping HR Human™. For more information, visit www.hrkonnect.com.