VideaHealth Launches ClaimsAI to Tackle $15 Billion in Dental RCM Waste

AI-driven solution enables DSOs, multi-location, and solo practices to reduce claim denials, revenue leakage, and labor costs through intelligent automation.

BOSTON--(BUSINESS WIRE)--VideaHealth, the dental AI platform trusted by 8 of the 10 largest DSOs and over 50,000 dental professionals across North America, today announced the launch of ClaimsAI, an AI-driven revenue cycle management (RCM) solution designed to help dental organizations recover revenue lost to denials, documentation gaps, and administrative inefficiencies. The solution helps address an estimated $15 billion in annual losses across the U.S. dental industry.

Early Results from ClaimsAI Users:

• Up to 90% faster claim submissions: Automatically assembles comprehensive claim attachments by selecting the most clinically relevant images and generating tailored narratives, enabling staff to submit claims significantly faster.
• Thousands of dollars recovered per month, per location: More accurate, complete attachments reduce denials and downgrades, improving clean claim rates and recovering substantial revenue at scale.
• Three-week A/R backlog cleared: Practices have resolved weeks of aged claims in just three weeks by using auto-generated attachments to address documentation gaps and payer requirements.

Key Features Include:

• Automated Attachment Generator: AI automatically selects the optimal clinical images.
• Narrative Engine: Auto-generates treatment-specific narratives in real time to support claims.
• Integration with existing RCM workflows: Works seamlessly with leading practice management and imaging systems, eliminating manual uploads.
• One-click onboarding for ClinicalAI users: Practices can activate ClaimsAI instantly with no additional data migration or setup.

"ClaimsAI eliminates the tradeoff between speed and accuracy that practices have long struggled with," said Florian Hillen, CEO of VideaHealth. "With just one click, practices can activate a solution that delivers fully supported claims in minutes. That's a transformative leap forward for DSOs, multi-location groups, and solo practices looking to scale smarter, recover revenue faster, and reduce the administrative burden on their teams."

Manual attachment preparation has long been one of the most inefficient and error-prone tasks in dental RCM. Non-clinical staff, often undertrained and understaffed, must interpret notes, select the right images, and assemble narratives. This process frequently results in delays, denials, and costly rework. ClaimsAI automates that workflow. Built on the trusted VideaAI platform, it combines advanced image analysis with practice management system integration to unify the clinical and financial sides of the claims process.

“In recent conversations with RCM executives at leading DSOs, one theme that stood out is the growing need for automation, standardization, and efficiency in revenue cycle management, especially as organizations scale. DSOs are telling us that tools like ours don’t just improve their clean claim rates, they introduce a level of process consistency they haven’t experienced before,” said Dan Pay, VP of Strategic Partnerships at VideaHealth, former executive at Change Healthcare and Optum. “These benefits are emerging as a key enabler for growth, allowing DSOs to scale their operations without a corresponding increase in overhead."

ClaimsAI is part of the broader VideaAI platform, VideaHealth’s comprehensive dental AI assistant that spans clinical diagnostic aids, workflow optimization, and analytics. By integrating diagnostic insights with revenue cycle automation, the VideaAI platform enables dental practices to elevate care standards, enhance operational productivity, and drive measurable business value across both clinical and financial operations.

Discover how ClaimsAI is redefining dental revenue cycle performance at https://www.videa.ai/claims-ai.

About VideaHealth

VideaHealth is transforming dentistry with AI-powered solutions that help practices elevate care standards, improve productivity, and drive real business value. VideaAI, a comprehensive Dental AI Assistant, supports every aspect of dental care, from diagnostics and workflows to analytics and revenue optimization. Used by more than 50,000 clinicians across 50+ leading DSOs, VideaHealth’s FDA-cleared AI analyzes over 500 million X-rays annually, delivering trusted insights that power consistent, high-quality care. Headquartered in Boston and backed by leading investors, VideaHealth is advancing the future of dental care through responsible and real-world AI. Learn more at videa.ai.