QC Ally Appoints Vice President of Operational Excellence to Drive Enterprise-Wide Efficiency and Performance

ROCK HILL, S.C.--(BUSINESS WIRE)--QC Ally, the leader in tech-enabled enterprise loan quality and audit services, is pleased to announce the appointment of David McCullough as Vice President of Operational Excellence. In this newly created role, he will lead cross-functional initiatives focused on enhancing operational efficiency, elevating service delivery, and supporting performance across QC Ally’s Quality Control and Due Diligence divisions.

David brings over two decades of experience leading operational transformation, quality control, and training strategy in the financial services industries. His career includes designing scalable QC frameworks that saved millions, deploying enterprise training systems to boost productivity, and guiding seamless integrations during mergers and acquisitions. At QC Ally, he’ll help optimize processes, strengthen client delivery, and drive enterprise-wide efficiency—while upholding the company’s commitment to best-in-class service.

“David has an exceptional ability to identify operational gaps, solve complex challenges, and inspire cross-functional teams to deliver meaningful results,” said Jeffrey Flory, CEO of QC Ally. “As we continue to grow and expand our impact, his leadership will be instrumental in advancing our mission to be the most trusted partner in quality control and due diligence.”

Known for aligning people, processes, and technology to deliver measurable outcomes, David has led global initiatives that boosted efficiency by up to 50%, cut costs by millions, and implemented scalable systems for training and quality assurance. His passion for continuous improvement and results-driven leadership make him an ideal fit to champion operational excellence at QC Ally.

“I’m incredibly excited to join QC Ally, a company that’s both mission-driven and operationally focused,” said David. “I look forward to working with the team to enhance client outcomes and support scalable, compliant growth.”

This strategic hire underscores QC Ally’s ongoing investment in innovation, operational integrity, and client service as the company continues to deliver tailored solutions to mortgage lenders, servicers, and financial institutions nationwide.

About QC Ally

QC Ally is your partner in tech-enabled loan quality and audit services. With over 20 years of experience, we deliver accurate, compliance-ready results tailored to each client’s needs. Our experts work closely with partners, using our proprietary software, LQ Pro©, to streamline the mortgage process and ensure enterprise-wide loan quality from start to finish.