Cloud Rules the Counter: 78% of POS Providers Go Cloud-Based in 2025

OMAHA, Neb.--(BUSINESS WIRE)--TSG (The Strawhecker Group), a globally recognized analytics, intelligence, and solutions-focused firm in the payments industry, worked with payments companies to compile the industry’s most comprehensive resource on point-of-sale (POS) providers. The 2025 Directory of POS Providers, sponsored by Global Payments, features over 215 companies and 5,500 data points covering key metrics such as geographic reach, market size, payment processing affiliations, POS hosting models, and more.

The POS industry is undergoing a transformation driven by mobile and cloud-based systems, omnichannel commerce, and integrated business tools like CRM and inventory management. The convergence of hardware and software into user-friendly all-in-one platforms is reshaping how businesses manage operations and engage customers.

TSG has published new insights on the global POS landscape using the Directory. Read additional commentary.

• Cloud Dominance: 78% of providers offer at least one cloud-based POS product, while only 5% still market on-premise deployments
• All-in-One Solutions: 41% of providers offer comprehensive hardware/software POS platforms
• Unattended & SoftPOS Growth: 39% offer kiosk/unattended solutions; 16% offer SoftPOS, signaling a shift beyond traditional card-present models
• Processor Flexibility: 12% of providers market their platforms as processor-agnostic
• Surcharging & Discounts: 50% support surcharging; 30% support both surcharging and cash discounting
• Vertical Focus: Retail (43%) and Restaurant (42%) are the most cited verticals
• Global Reach: Only 29% of providers serve U.S.-only clients, highlighting the global nature of the POS market

“The POS industry is no longer just about processing transactions—it’s about enabling smarter, more connected commerce,” said Mike Strawhecker, President of TSG. “This year’s data shows how providers are embracing cloud, mobility, and flexibility to meet the evolving needs of businesses worldwide.”

The Directory of POS Providers is exclusive to eReports subscribers. From new entrants to established global entities, eReports provide immediate ROI to inform strategic decisions throughout the payments industry.

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About TSG

TSG (The Strawhecker Group) is a globally recognized analytics and consulting firm that supports the entire payments ecosystem, serving over 1,000 clients from Fortune 500 leaders to more than a dozen of the world's most valuable brands. Trusted by industry leaders, TSG's strategic services, market intelligence, and analytics merge to empower clients with actionable and accessible information. Please visit www.tsgpayments.com.