Altera Digital Health Collaborates With MCAG Amid $2.8B Blue Cross Blue Shield Provider Settlement

Class action lawsuit recovery services to streamline filing for hospitals and providers

NIAGARA FALLS, N.Y.--(BUSINESS WIRE)--Altera Digital Health, a global healthcare IT leader, today announced it has entered into an agreement with Managed Care Advisory Group, Inc. (MCAG), one of the largest revenue recovery consulting firms, to bring MCAG’s class action lawsuit recovery services to hospitals and providers. MCAG will help eligible healthcare parties navigate the claims filing process and recover funds from class action lawsuit settlements, including the $2.8 billion Blue Cross Blue Shield (BCBS) provider settlement. Eligible healthcare providers will be required to enter into an agreement with MCAG (which includes a contingent fee) to obtain this service.

While eligible individuals and organizations can submit class action settlement claims directly, providers and small/medium-sized hospitals often lack the time, resources and in-house experience to effectively manage intensive claims processes. MCAG has helped fill these gaps for approximately 1,400 hospitals, recovering more than $500 million in funds by preparing required documentation and working with settlement administrators to reconcile and allocate appropriate settlement distributions. With a settlement claims period spanning July 2008–October 2024, the BCBS class action lawsuit exemplifies the level of complexity MCAG is prepared to handle on behalf of healthcare clients.

“No healthcare provider should be denied damages they’re rightfully owed due to the immense administrative burdens that class action lawsuit filing places on class members,” said Jonathan Gadd, EVP, Business Development, MCAG. “We look forward to working with Altera’s clients, doing the heavy lifting for them and streamlining all stages of filing so they can focus on patients, not paperwork and processes.”

Altera provides clinical, interoperability, financial and operational health IT solutions to a variety of stakeholders including mid-size hospitals and health systems with Sunrise™; rural, critical access and community hospitals with Paragon^® Denali; and independent provider practices with TouchWorks^® EHR. In addition to these solutions, Altera offers cloud hosting, technical support and managed services that enable healthcare organizations of all sizes to drive better experiences for their clinicians, staff members and the patients they serve.

“At Altera Digital Health, we endeavor to be true partners to our clients, and that includes connecting them with third-party experts and solutions that can further support their strategic goals and financial wellbeing,” said Marcus Perez, President, Altera Digital Health. “Providers deserve to be paid fully for the essential care they provide. Our relationship with MCAG will help them to recover what they’re owed without straining their time, resources or staff.”

Eligible Altera clients, hospitals and providers interested in working with MCAG to file a claim in the BCBS class action lawsuit ahead of the July 29, 2025, filing deadline can learn more here.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.