New Outreach Innovations Enable Revenue Teams to Leverage AI Agents and Build for the Future

Delivers Compelling Opportunities to Consolidate Tech Across Sales Engagement, Conversation Intelligence, and Forecasting

SEATTLE--(BUSINESS WIRE)--Outreach, the AI Sales Execution Platform built for intelligent revenue workflows, today announced new innovations and enhancements to its AI Revenue Agents as part of its quarterly release.

Outreach updated its AI Revenue Agents to further supercharge revenue teams by targeting ideal prospects and customers with hyper-personalized engagement across every motion - from outbound prospecting, inbound lead follow-ups to renewals, expansions, and event promotions.

The AI Revenue Agent enhancements harness the underlying power of Outreach’s Data Cloud to provide revenue leaders with data and AI-driven insights to optimize productivity and pipeline across the entire revenue cycle. These insights come from first- and third-party data from Outreach and its data partners.

“Modern revenue organizations require AI and automation across workflows to have visibility into their pipeline and to accurately forecast,” said Nithya Lakshmanan, SVP of Product at Outreach. “We’ve heard from customers that they want to consolidate their tech stacks and break down silos to work in one platform. With continuous innovations to meet customers where they’re at and support their future goals, Outreach is the place to do that.”

In addition to the AI Revenue Agents, Outreach has released new features in conversational intelligence, sales engagement, account management, and forecasting workflows, providing a compelling opportunity for organizations to consider consolidating their tech stack to one platform.

Expanded forecast and reporting insights for leaders

• Outreach now integrates seamlessly with Microsoft Dynamics for Forecasting, and new forecast trend visualizations enable leaders to meet targets consistently.
• Enhanced reporting layouts and custom filters allow managers to monitor team and business performance with precision.

Accurate and timely insights from meetings

• Smart topics quickly track product and competitor mentions in conversations, surfacing critical insights.
• All Outreach Voice users now get insights on trending topics and buyer sentiment, summaries, talk times and more to move conversations forward.
• AI-generated meeting and call summaries, and meeting attendee details are synced to CRM, ensuring nothing falls through the cracks.

Improved account visibility and seller productivity

• Sellers gain more visibility with enhanced engagement timeline and updated activity feed with meeting details in their account views.
• New tile layout formats and update tracking for account plans make it easy for sellers to identify where to focus in the book of business.
• Reps can quickly prioritize inbound calls with integrated call waiting and call forwarding.

See Outreach's new features in action at Unleash 2025 from June 9-11. Learn more here.

About Outreach

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world’s most effective revenue organizations, including Okta, SAP, Siemens, Snowflake, and Verizon use Outreach to power workflows, put customers at the center of their business, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.