Pharmacy Quality Solutions (PQS) by Innovaccer Launches EQUIPP Copilot™, Industry-First Zero-Click Intelligent Platform to Empower Pharmacies in Value-Based, Collaborative Care

New AI-Powered Copilot Automates Clinical and Administrative Tasks, Unlocks New Revenue Streams, and Seamlessly Connects Pharmacies to the Broader Care Ecosystem

SAN FRANCISCO--(BUSINESS WIRE)--Pharmacy Quality Solutions (PQS), an Innovaccer company and leader in pharmacy-payer performance technology, today announced the launch of EQUIPP Copilot™, the industry’s first workflow-integrated intelligence platform designed to help pharmacies expand clinical services, boost productivity, and connect seamlessly with the broader healthcare ecosystem. By embedding real-time insights and automation directly into daily pharmacy operations, EQUIPP Copilot™ redefines how pharmacists engage in value-based care, care coordination, and patient outcomes, without disrupting their workflow.

The announcement was made at the Pharmacy Quality Alliance Annual Meeting where EQUIPP Copilot™ was introduced as the industry's first AI-enabled real-time digital copilot designed to help pharmacies participate in value-based care (VBC) and enhance operational efficiency.

“Community pharmacies are on the front lines of the value-based care evolution,” said Todd Sega, Managing Director, Pharmacy, Innovaccer. “They face mounting pressures in the core, historical business model of dispensing medications, while needing to diversify and focus on value and patient care services in a changing payer and provider landscape. EQUIPP Copilot™ meets this moment by delivering exactly what pharmacists need: real-time guidance and automation woven into their day-to-day workflow. It’s like having a digital assistant in the pharmacy system, surfacing actionable insights and automating tasks so teams can spend more time on patients and growing revenue through clinical services.”

Pharmacies are increasingly expected to support clinical initiatives and participate in value-based care programs, but often lack the tools to do so efficiently. EQUIPP Copilot™ solves this by embedding actionable intelligence and automation directly into their workflow, streamlining tasks, eliminating administrative burden, and enhancing patient outcomes.

Unlike standalone apps or portals, EQUIPP Copilot™ overlays Pharmacy Management Systems (PMSs), using smart pop-ups, embedded alerts, and intelligent task automation to guide pharmacists through quality interventions at the point of care.

The key innovations of EQUIPP Copilot™ include:

1. Deep Workflow Integration: Runs unobtrusively in the background, surfacing real-time patient-specific insights when clinical opportunities arise.
2. Real-Time Clinical Insights: Automated prompts for immunizations, care gap closures (e.g., A1C checks, Blood Pressure screenings), adherence support, and value-based opportunities.
3. Administrative Automation: Supports prior authorizations, medication synchronization, and patient outreach via text or call, all within this singular interface.
4. Customizable Dashboards: Tailored alerts and task prioritization based on pharmacy goals and payer requirements.
5. Agentic Task Support: Built-in agents perform repetitive tasks, allowing pharmacists to focus on high-impact care.

“Pharmacies are one of the most underutilized assets in value-based care,” said Abhinav Shashank, CEO of Innovaccer. “By embedding intelligence and automation directly into their daily workflow, EQUIPP Copilot™ turns every pharmacy into a proactive care hub. This is a key step toward a more connected, collaborative healthcare system, one where data drives smarter decisions and better outcomes at every touchpoint.”

The launch of EQUIPP Copilot™ arrives as pharmacies face growing pressure to expand their clinical roles amid staffing constraints, shifting incentives, and the decentralization of care. The solution is purpose-built to support independent pharmacies, chains and health plans seeking scalable, real-time engagement tools.

EQUIPP Copilot™ pre-registrations are open now with general availability in Q3 2025. The platform is offered to existing customers via a flexible freemium model, with advanced capabilities available à la carte to fit pharmacies of all sizes and needs.

About PQS by Innovaccer

PQS by Innovaccer aligns healthcare payers and pharmacies to achieve their shared goals of better patient outcomes and healthcare quality performance. As a neutral, trusted intermediary supporting the evolution of value-based care, PQS facilitates nationwide pharmacy-based care through our partners and the EQUIPP^® platform. Utilizing deep clinical pharmacy knowledge and over a decade of performance management experience, we help clients develop strategies, implement quality improvement programs, and optimize the quality of healthcare for their populations served. For more information on how PQS can support you, please visit www.pharmacyquality.com.