-

InvoiceCloud to Sponsor Duck Creek Technologies’ Formation ’25 Event

BOSTON--(BUSINESS WIRE)--InvoiceCloud, a leading provider of online billing and payment services, proudly announces its sponsorship at Formation ’25, the global user conference hosted by Duck Creek Technologies. As a platinum sponsor, InvoiceCloud is excited to collaborate with Duck Creek, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance.

Scheduled to take place from May 19 to May 21, 2025, at the Signia by Hilton Bonnet Creek in Orlando, Florida, Formation ’25 promises to be a pivotal event premised around the theme of: Innovate. Adapt. Lead. With nearly 800 participants comprising insurance and technology leaders, the conference aims to propel the evolution of our ecosystem and enhance customer service capabilities. This presents a unique opportunity for InvoiceCloud to engage with global industry experts and thought leaders, fostering knowledge-sharing and discussions on emerging opportunities.

Through its partnership with Duck Creek, InvoiceCloud addresses critical challenges in the insurance sector, providing innovative solutions that simplify the premium payment process, enhance the policyholder experience, and reduce operational inefficiencies for carriers. This collaboration enables carriers to offer policyholders a secure, intuitive, and self-service payment journey that supports AutoPay, mobile wallets, and other convenient options—driving higher digital adoption and reducing delinquencies.

"Our mission at InvoiceCloud is to make digital payments easily available to everyone," said Kevin O'Brien, CEO of InvoiceCloud. "Our partnership with Duck Creek Technologies helps insurers to modernize billing and payment touchpoints while improving the policyholder experience. By offering accessible digital payment options, carriers can improve efficiency through increased self-service and provide a convenient experience for all policyholders.”

Formation ’25 marks a significant milestone for InvoiceCloud, and the company looks forward to building meaningful connections with the diverse audience at the event. For more information about InvoiceCloud and its partnership with Duck Creek, please visit here or visit our booth #103.

About InvoiceCloud
InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions. The company services more than 3,200 customers across the utility, government and insurance industries and is a leader in the electronic bill presentment and payment (EBPP) space. InvoiceCloud’s SaaS platform enables continuous enhancements to the customer experience resulting in higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.

About Duck Creek Technologies
Duck Creek Technologies is the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and X.

Contacts

InvoiceCloud Media Contact:
Amanda Glagolev
Communications Director
aglagolev@invoicecloud.com

Duck Creek Technologies Media Contact:
Dennis Dougherty
dennis.dougherty@duckcreek.com

InvoiceCloud


Release Versions

Contacts

InvoiceCloud Media Contact:
Amanda Glagolev
Communications Director
aglagolev@invoicecloud.com

Duck Creek Technologies Media Contact:
Dennis Dougherty
dennis.dougherty@duckcreek.com

More News From InvoiceCloud

The Boston Globe Names InvoiceCloud a Top Place to Work for Second Consecutive Year

BOSTON--(BUSINESS WIRE)--InvoiceCloud, a leading provider of digital billing and payment solutions, has been named one of The Boston Globe’s 2025 Top Places to Work, placing #39 in the Large Companies category (250-999 employees). This marks the second consecutive year InvoiceCloud has earned a spot on the list. Top Places to Work recognizes the most admired workplaces in the state voted on by the people who know them best — their employees. The survey measures employee opinions about their com...

InvoiceCloud Report: Study Shows Mobile Tops Online Payment Preferences; Pay-by-Text Adoption Grows 5x

BOSTON--(BUSINESS WIRE)--InvoiceCloud, a leading provider of digital billing and payment solutions, today released findings from its 2026 Annual State of Online Payments Report showing that mobile payment preference has surged in the past year. Forty-five percent (45%) of consumers surveyed now prefer to pay bills via mobile device, up from 29% last year. This marks the largest year-over-year increase in the report’s six-year history. The 2026 Annual State of Online Payments Report examines how...

InvoiceCloud Research: 83% of Consumers Surveyed Would Switch Insurance Carriers After a Poor Claims Experience

BOSTON--(BUSINESS WIRE)--InvoiceCloud, a premier solution for digitalizing premium payments and claims disbursements, today released findings from its 2025 Consumer Claims Experiences Survey, highlighting consumer preferences and trends shaping the insurance claims process. The study revealed that 83% of consumers surveyed would switch insurance carriers after a bad claims experience, underscoring the critical link between claims performance and customer retention. The timeliness gap is driving...
Back to Newsroom