FlowPath Launches Work Order AI Automation Package, Setting a New Standard for Facility Management Software

ATLANTA--(BUSINESS WIRE)--FlowPath, a leading provider of Computerized Maintenance Management System (CMMS) software announces the launch of its groundbreaking Work Order AI Automation package. This innovative add-on transforms facility operations by automating work order management, monitoring, and analysis-empowering teams to work faster, smarter, and with greater confidence.

The FlowPath Work Order AI Automation Package is designed to serve as a 24/7 digital coordinator, ensuring that nothing slips through the cracks. Leveraging customizable AI Agents, the system autonomously parses inbound requests from emails, texts, calls, slack messages, and external forms, intelligently creating or routing work orders – even correcting errors or flagging duplicates before they become a problem.

“Facility teams shouldn’t have to spend their days chasing paperwork or wondering what’s falling through the cracks. With our Work Order AI Automation Package, we’re giving every maintenance department the peace of mind that comes from knowing nothing gets missed and every detail is handled-so they can focus on what really matters.”

–Alex Cummings, CEO of FlowPath

Key automations include:

• Inbound Parse: The AI parses and triages new requests, ensuring accurate routing and eliminating manual data entry.
• Continuous Monitoring: The system scans all work orders, catching delays, missing information, or unassigned tasks, and takes action automatically based on user-defined instructions.
• Proactive Analysis and Trends: AI-powered insights help forecast workload, identify cost spikes, and optimize resource allocation with custom alerts and dashboards.

Available as an add-on for $200/month, the Work Order AI Automation Package is now accessible to all FlowPath customers via their AI Assistant settings. Additional automation packages for asset management and vendor coordination are scheduled for release later in 2025.

About FlowPath

FlowPath delivers a modern CMMS software solution for education, municipal, and commercial facilities. The award-winning software helps facility teams streamline operations, increase efficiency, and stay ahead of maintenance challenges with easy-to-use, AI-driven solutions.

For more information or to schedule a demo, visit FlowPath today.