eClinicalWorks and Sunoh.ai Empower Behavioral Health Counselors at FQHC to Foster Deeper Patient Interactions

HOPE Community Medicine significantly decreases documentation time utilizing Sunoh.ai for its 14 providers

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Health Opportunities for the People of East Texas (HOPE) is successfully leveraging Sunoh.ai, the revolutionary AI-powered medical scribe, to enhance patient interactions and streamline clinical documentation. Sunoh.ai integrates seamlessly with eClinicalWorks EHR, helping transform behavioral health workflows.

“Sunoh.ai has transformed our approach to healthcare, particularly in the realm of behavioral health," said Jacob Bragg, IT specialist at HOPE. "Our counselors, who were once overwhelmed with paperwork, can now fully concentrate on their patients. Sunoh.ai has significantly reduced documentation time, enabling our healthcare providers to prioritize outstanding patient care. The integration of Sunoh.ai has been a game-changer for our LPC and LPC-A counselors. It is a powerful tool that allows them to maintain eye contact and observe body language during patient interactions, fostering a deeper connection and trust.”

Bragg continues, “This innovative solution has resolved all the challenges with our behavioral health workflows. It has empowered us to effectively track patient progress, quickly review past sessions, and make data-driven treatment decisions. Previously, the documentation burden had compelled us to limit the number of patients we could see each day. Now, we can serve more patients while maintaining exceptional care delivery.”

HOPE Community Medicine, located in Tenaha, Texas, is a Federally Qualified Health Center (FQHC) committed to providing quality healthcare to the people of East Texas, irrespective of their socio-economic status or ability to pay. It offers various services, including medical, behavioral health, and OBGYN. Through patient engagement and support services such as translation, transportation assistance, insurance guidance, and flexible payment options, HOPE ensures every patient receives comprehensive medical care tailored to their unique needs.

"We are proud to partner with HOPE Community Medicine in their mission to deliver the best patient care," said Girish Navani, CEO and co-founder of eClinicalWorks. "The integration with Sunoh.ai, an AI-powered medical scribe, aims to streamline clinical operations and enhance patient engagement. We are confident it will continue to play a vital role in helping HOPE Community Medicine reach its objectives, combined with the eClinicalWorks unified solutions for health centers."

eClinicalWorks is at the forefront of AI-driven advancements in healthcare, dedicated to transforming healthcare practices with innovative AI solutions that enhance operational efficiency and strengthen connections between patients and providers. The integration with Sunoh.ai is a testament to eClinicalWorks' unwavering commitment to elevating healthcare delivery and driving positive outcomes for all.

About HOPE Community Medicine

HOPE Community Medicine is a non-profit faith initiative established in 2003, dedicated to providing quality healthcare to the people of East Texas, irrespective of race, religion, socio-economic status, or ability to pay, with expanding services and a commitment to embracing change and a new approach to healthcare. For more information, visit www.hcmtx.org/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based Electronic Health Records and Practice Management solutions. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and X/Twitter, or call [phone].

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.