eClinicalWorks and Sunoh.ai Enhance Documentation Efficiency at One of the Largest Primary Care Clinics in Florida

50+ provider MedFlorida Medical Centers embraces the innovative AI technology to improve patient interactions, save time, and cater to multilingual communities

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud EHR, today announced that MedFlorida Medical Centers has implemented Sunoh.ai, an AI-powered medical scribe, enhancing clinical efficiency and reducing provider burnout. This innovative tool has also incorporated a multilingual feature, revolutionizing healthcare delivery in English, Spanish, and Portuguese. Sunoh.ai has proven indispensable in documenting History of Present Illness (HPI), enhancing patient interactions, and saving providers up to two hours daily. This added efficiency and language flexibility frees up more time for crucial tasks such as medication refills and order sorting, ensuring a smoother, more inclusive healthcare experience for MedFlorida's diverse patient community.

"Sunoh.ai has truly transformed our operations at MedFlorida Medical Centers, significantly boosting our patient interactions and overall efficiency," said Dr. Robert DeLuca, EMR innovation administrator at MedFlorida Medical Centers. "One of our key objectives is to alleviate provider burnout, and Sunoh.ai has been a critical ally in this mission. Its multilingual capabilities have been a game-changer for us, notably improving our services to our 70% Spanish-speaking community and seamlessly integrating Portuguese to cater to our diverse clientele.”

Dr. Robert DeLuca added, “The ability to smoothly fluctuate between languages in real-time while running in the background ensures seamless patient interactions. Furthermore, Sunoh.ai summarizes patient conversations accurately, reducing documentation stress and saving providers two hours daily. Its easy implementation and minimal learning curve make it ideal for our workflows. This ease of integration and high efficiency make Sunoh.ai an indispensable tool across all our appointments."

MedFlorida Medical Centers is dedicated to delivering top-tier, patient-focused primary care across multiple locations. Catering to a 70% Spanish-speaking demographic, it expands accessibility for improved community service. It provides diverse services such as telemedicine, walk-in, and same-day appointments. With primary care physicians, specialists, labs, and diagnostic tests in-house, it is a one-stop healthcare destination.

"We are excited to pioneer the integration of AI across healthcare with transformative solutions like Sunoh.ai that are making a significant positive impact at centers like MedFlorida," said Girish Navani, CEO and co-founder of eClinicalWorks. "Our collaboration mirrors our collective vision to harness AI for the greater good of healthcare providers and patients. One standout feature of Sunoh.ai is its multilingual capabilities, which have been transformative. This unique feature enables providers to engage more effectively with diverse patient populations. By reducing the documentation burden on providers, Sunoh.ai allows them to concentrate more on patient engagement. We are proud to be at the forefront of this transformative healthcare evolution with our AI solutions, and we look forward to continuing to innovate and enhance patient care."

Trusted by over 75,000 providers nationwide, Sunoh.ai remains dedicated to improving healthcare delivery and outcomes.

About MedFlorida Medical Centers

Founded in 2007, MedFlorida Medical Centers is committed to providing excellent, patient-centered primary care across multiple locations in Florida. A team of board-certified physicians delivers comprehensive medical care, focusing on acute, preventative, and chronic healthcare. Patients enjoy direct access to services like telemedicine, walk-in visits, and same-day appointments, all under one roof. For more information, visit https://medflorida.com/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based Electronic Health Records and Practice Management solutions. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and X/Twitter, or call [phone].

About Sunoh.ai

Sunoh.ai is a revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.