Luggage Forward Partners With Passport Online and Legato, Accelerating Its Mission to Become a Premier Travel Supplier

Leading luggage delivery provider aims to bring its innovative solution to more travel agents and travel advisors, enhancing the travel experience

BOSTON--(BUSINESS WIRE)--Luggage Forward, the exclusive luggage delivery provider for many of the world's leading travel brands, today announced its partnerships with digital travel advisor platform Passport Online and host travel agency Legato. These partnerships enable Luggage Forward to activate its global luggage and sports gear shipping solution as a supplier for travel bookings.

Mishandled luggage is an unfortunate reality for many people when traveling, adding more anxiety to an already stressful event. According to the U.S. Department of Transportation’s September 2024 Air Travel Consumer Report, U.S. airlines mishandled nearly 346,000 bags in July 2024 alone. Through these partnerships, Luggage Forward’s service will remove baggage from the travel equation, providing Legato and Passport Online clients with a seamless experience, from doorstep-to-destination.

“As our global luggage shipping service continues to become the fourth element of travel, partnerships with platforms like Passport Online and Legato open more travel doors for our baggage solutions to find new homes,” said Audrey Kohout, co-CEO of Luggage Forward. “Working with these companies allows us to access more travel agents and advisors who want to offer their clients solutions for a smoother travel experience.”

With a network of 40,000 travel advisors, Passport Online’s aim is to provide user-friendly, innovative solutions that aggregate and streamline supplier content for seamless travel research and booking. Through this partnership, Passport Online’s travel advisors can sign up as a Luggage Forward affiliate and feature the service on their website. This allows travel advisors to easily promote Luggage Forward’s service to their clients without any heavy technical lifting.

“At Passport Online, we’re all about empowering the travel industry with digital solutions, so partnering with Luggage Forward made sense,” said Sarah Bauman, vice president of product management at Passport Online. “This partnership provides a turnkey luggage shipping solution for our travel advisors to offer their clients, removing baggage from travel journey stressors and creating a more personalized trip experience.”

Legato, one of the fastest-growing host agencies in the U.S., is committed to the future of the travel industry by empowering travel professionals with the necessary tools and resources for success. With Luggage Forward now available as a supplier, Legato’s advisors can offer clients added value through innovative, time-saving solutions.

“We provide a robust supplier network that allows our agency owners to select suppliers that best fit their business model and clients. Luggage Forward greatly benefits our agents, enabling them to enhance their service offering and deliver more value to their clients,” said Jonathan Morris, co-owner and president of Legato.

To learn more about Luggage Forward’s partnerships with Passport Online and Legato, please visit https://www.luggageforward.com/.

About Luggage Forward

Luggage Forward was born out of the simple idea that travelers should enjoy the journey as much as the destination. We set out to replace waiting at the baggage carousel with more vacation time by shipping luggage and gear from doorstep to destination. Nearly two decades later and countless bags shipped around the world, convenience is still core to everything we do. We are proud to be the leading global provider of door-to-door luggage and sports equipment delivery.

About Passport Online

Passport Online is a leisure travel industry leader in website, web content, email marketing, and social media solutions. Passport is a major distribution channel for leisure travel suppliers helping to create, expand and diversify their digital footprint by connecting with the leading consortia, travel advisors, retail agencies, professional home-based agent networks, and their clients. Passport enables millions of shopping sessions on thousands of travel agency websites every month.

About Legato

Legato is the leading independent host agency for modern travel professionals. We offer maximum compensation, top-tier training and coaching, access to its powerful CRM, MontisPro, over 200 vetted suppliers. With this comprehensive support system, agents have the freedom to build their business on their own terms, backed by a robust team designed to fuel their success.