Learning Pool Launches AI Coach to Optimize Employee Professional Development

The GenAI-backed tool scales professional coaching to all employees

NEW YORK & DERRY, Ireland--(BUSINESS WIRE)--Learning Pool, the smarter learning technology company, today announced AI Coach, the latest addition to its portfolio of AI-powered innovations. AI Coach is an on-demand “coach” that leverages the power of OpenAI’s GPT LLM and established coaching principles to guide employees towards achieving their career goals. With AI Coach, Learning Pool is helping organizations democratize access to professional coaching – unlocking the full potential of their workforce and fostering a culture of growth.

Professional coaching provides many benefits for both employees and organizations, such as personal development, improved performance, and overall organizational success. And there’s an appetite for it: 84% of employees are interested in receiving professional coaching, citing the opportunity to overcome challenges and advance their careers as primary reasons. However, the inability to scale coaching has limited access to a select few, typically senior leadership. Specifically, cost, time constraints, and the limited availability of qualified coaches have prevented broader access to coaching within the organization.

Learning Pool’s AI Coach makes coaching available to all, anytime and anywhere. AI Coach guides each employee in pursuit of their professional goals – at scale and with little-to-no human intervention. Learners begin a coaching session by typing or speaking directly in the chat, sharing a specific challenge, goal, or question. For those unsure where to begin, AI Coach suggests conversation starters—such as ‘gaining a promotion’ or ‘work-life balance’—to guide users in a focused discussion on specific topics. In either case, the tool can generate limitless responses to any professional goal of a user's choosing. Ultimately, the tool helps learners reflect on their current situation, explore growth options, and define an action plan to achieve their goals.

“In today's rapidly evolving business landscape, organizational success hinges on empowering employees to reach their full potential,” said Lindsey Coode, Head of Innovation at Learning Pool. “Traditional coaching approaches, while valuable, often face limitations in scalability, cost, and accessibility. This is where AI coaching emerges as a game-changing solution.”

The release of AI Coach is the latest in Learning Pool’s unique AI-powered product lineup. The company recently released its latest AI Conversations collection – which uses a GP4-generated “employee” to create real-life practice scenarios for learners – focusing on compliance policy. This is in addition to AI-powered translation capabilities within a number of Learning Pool’s pre-existing solutions, including the learning platform and digital adoption platform (DAP). And coming later this fall, the company will debut an AI-backed assessment solution that revolutionizes competency evaluation by measuring both skills and behaviors through open-ended questions.

“Learning Pool has always had a passion for innovation,” said Anna Lloyd, Chief Product Officer at Learning Pool. “AI Coach represents the next phase of our AI integration and furthers our ability to deliver smarter, more purposeful and engaging learning experiences.”

Request a demo of AI Coach or join a webinar on September 26, 2024, featuring the new capability to learn more.

About Learning Pool

Learning Pool is a learning technology company that optimizes employee performance with intelligent, data-driven experiences. Through its enterprise portfolio, Learning Pool has crafted learning journeys for thousands of organizations and their business units worldwide, enabling smarter compliance, onboarding, and upskilling. The company’s dedication to creating business impact and constantly innovating is the reason customers like Valvoline, Villeroy & Boch, and Royal Caribbean Group choose Learning Pool to enhance the efficiency and productivity of their workforce. Founded in 2006 and headquartered in Derry, with offices in the UK and North America, Learning Pool employs 450 people worldwide. For more information, visit Learning Pool, X, and LinkedIn.