Userful Amplifies its World’s-First Quad-Play Solution for Modernized Operations Centers

Userful reveals the latest version of its solution for video walls, advanced operator workstations, war rooms, and operations notifications at GSX 2024

SAN RAMON, Calif.--(BUSINESS WIRE)--Userful Corporation, a global leader in IT solutions and data visualization, announces enhancements to its Quad-Play solution on the Userful Infinity Platform, a SaaS-based operations center solution, that requires no proprietary hardware.

“We’ve added features that empower Control Room operators to excel,” said John Marshall, CEO, Userful. “Our Quad-Play solution now enables operators to manage all control rooms from a single point, improve content display switching, and enhance data visualization and distribution with its new impressive user interface enhancements.”

Userful’s world’s first Quad-Play solution for modern operations centers was launched in the summer of 2023 offering the four core elements of a modernized operations center: (1) support for centralized video walls and control hubs in 8k resolution; (2) advanced operator workstations (KVM and uControl); (3) secure war rooms (Spaces with conferencing); (4) operations notifications for employees and management (operations triggers, emergency alerts, audio announcements, and HLS streams for frontline workers).

Userful's Quad-Play solution is transforming control room operations with unparalleled data visualization, seamless integration, and unmatched scalability. These enhancements optimize Network Operations Centers, Security Operations Centers, Emergency Operations Centers and manufacturing and production environments to ensure they remain at the forefront of technological advancements, driving a new era of efficiency and performance.

Userful continues to lead the control room sector and build on its leadership position with its next-generation Quad-Play solution. New capabilities of the solution include:

• Soft KVM Enhancement: Userful introduces a new version of the uClient application, which can run on a broader range of devices. This update significantly improves latency, and content manageability across multiple desktop and web sources - reducing hardware requirements and costs.
• Datametrics Integration Into the Control Room: modernized operations are increasingly interconnected with mainstream applications of the corporation. PowerBI, Tableau, ServiceNow, and SAP are just a few integrations supported by the Userful Infinity Platform.
• New Dedicated Streams for Frontline Workers: provides real-time operational data visualization to ensure frontline teams receive immediate and actionable insights directly from the control room on their devices. This provides centralized management with distributed operations.
• Centralized Management for Global Reach - allows clients to manage all global distributed control rooms from a single point with the Global Cluster Manager (GCM) ensuring consistency and up-to-date information across all locations, making it ideal for enterprise and multinational organizations.

Join us at GSX 2024, Booth #2352, Sept 23-25 in Orlando, Florida to experience firsthand the transformative power of the enhanced Quad-Play solution. To learn more go to https://www.userful.com/ty/tradeshow-calendar

About Userful

Userful™ is a leading provider of IT solutions for core enterprise operations and mission-critical environments serving IT organizations worldwide. Userful’s unified software platform provides services and management through a complete suite of enterprise AV applications for comprehensive organizational and situational awareness and readiness for modernized operations. Userful harnesses the same unified platform to provide global manageability through a single-pane-of-glass.

Built on IT standards and protocols, the Userful Infinity Platform™ is scalable, secure, centrally managed, and future-proof. Its software-defined architecture reduces the total cost of ownership (TCO) and eliminates the supply-chain-constrained proprietary hardware and the operational silos created by traditional AV deployments.

Userful partners with leading global companies powering a technology ecosystem that ensures seamless integrations and end-to-end interoperability. A multinational company with headquarters in Silicon Valley and Calgary, AB, Userful supports customers in more than 100 countries around the world.