-

Citizens Business Conditions Index™ Jumps in Q2

Corporate revenue rises as markets turn more favorable

PROVIDENCE, R.I.--(BUSINESS WIRE)--The national Citizens Business Conditions Index™ (CBCI) rose to 52.2 in the second quarter, pushing into expansionary territory after taking a step back at the beginning of the year. The reading above 50 indicates that economic momentum is building, in this case due to higher company revenue coupled with the prospect of easing monetary policy, which lowers the cost of capital.

Citizens’ proprietary data showed strong company revenue trends during the period after soft performance across most industries in the first quarter. All other components of the Index remained relatively neutral with the labor market and new business growth showing signs of rebalancing.

“Increasing company revenue drove the Index higher in the second quarter as our clients felt some wind in their sails,” said Eric Merlis, managing director and co-head of global markets at Citizens.

The underlying components of the Index were neutral but provide a solid foundation for growth in the coming months.

  • The ISM non-manufacturing component remained in expansionary territory but declined from the first quarter. The ISM manufacturing component was contractionary for the seventh consecutive quarter.
  • Employment trends, as measured by initial jobless claims, continued to show resilience and were neutral to the Index.
  • New business applications were neutral for the quarter but remain elevated relative to pre-pandemic levels.
  • The activity data of Citizens’ Commercial Banking clients showed strong revenue trends after a weak first quarter, serving as the main engine for the Index’s uptick.

Overall, the second quarter CBCI reveals a business environment that has adapted to a sustained period of higher rates.

“The second quarter index reading shows a business environment that is turning the corner with the prospect of easing monetary policy and cheaper capital,” said Merlis. “Concerns about inflation persist but the economy has shown resilience and seems poised for greater expansion.”

Citizens is a trusted strategic and financial adviser, consistently delivering clear and objective advice. The Citizens approach puts clients first by offering great ideas combined with thorough market knowledge and excellent execution, to help our clients enhance their business and reach their potential. For more information, please visit the Citizens website.

About Citizens Financial Group, Inc.
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $219.9 billion in assets as of June 30, 2024. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,300 ATMs and approximately 1,000 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X (formerly Twitter), LinkedIn or Facebook.

Contacts

Frank Quaratiello
617.543.5810
frank.quaratiello@citizensbank.com

Citizens Financial Group, Inc.

NYSE:CFG

Release Versions
Hashtags

Contacts

Frank Quaratiello
617.543.5810
frank.quaratiello@citizensbank.com

More News From Citizens Financial Group, Inc.

Citizens Announces Expanded Role for President Brendan Coughlin

PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens Financial Group (NYSE: CFG) today announced that Brendan Coughlin, President of Citizens, has assumed oversight of Commercial Banking, adding to a portfolio that already includes the bank’s Consumer Banking, Private Bank, and Wealth businesses as well as several enterprise functions. Ted Swimmer, Head of Commercial Banking and a member of Citizens’ Executive Committee since 2018, will report to Coughlin and continue to lead that business. “Brendan has...

Citizens Q3 2026 Business Pulse: Half of Small Business Owners See Growth Ahead Despite Concerns About the Economy

PROVIDENCE, R.I.--(BUSINESS WIRE)--U.S. small business owners head into the second half of 2026 with growing confidence in their own prospects, even as faith in the broader economy continues to drop. The Citizens Q3 2026 Business Pulse survey found that half of small business owners (50%) expect their revenue to increase over the next three months, the highest level of optimism recorded this year. Yet that optimism sharply contrasts how owners view the macroeconomic backdrop: just 24% say they...

Citizens Launches Nationwide Volunteer Initiative in Recognition of America’s 250th Anniversary; Releases 2025 Sustainability & Impact Report

PROVIDENCE, R.I.--(BUSINESS WIRE)--Citizens today announced a nationwide volunteer initiative in recognition of America’s 250th anniversary and released its 2025 Sustainability & Impact Report, detailing continued investment in communities, workforce development, financial empowerment, small business growth and environmental sustainability. The bank will mobilize colleagues across its footprint through more than 250 volunteer opportunities by Veterans Day, giving them meaningful ways to ser...
Back to Newsroom