-

Mitel Recognizes Partner Expertise with 2024 Vertical Specializations

Specializations allow customers to confidently identify Mitel partners who demonstrate a deep understanding of industry-specific needs

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced that 53 partners throughout North America have been awarded vertical-specific specializations for 2024. Specializations are awarded annually to partners who, after being assessed against strict criteria, display a comprehensive understanding of unique sector needs and are committed to working closely with Mitel to share industry and product knowledge.

In total, 65 specializations have been awarded across the following four verticals:

“Every organization works differently, and Mitel firmly believes that communications solutions need to be tailored to that reality,” said Jonathan Buckle, SVP Americas at Mitel. “These specializations are a testament to the time and resources our partners have dedicated to developing extensive industry-specific knowledge. Together with Mitel’s portfolio of flexible UC and hybrid solutions, deep vertical integrations, and multimodal capabilities, this expertise allows customers to take full advantage of communication and collaboration tools designed to empower their success.”

Initially launched in 2021 for the hospitality vertical, the specialization program has become an honored distinction and valued element of Mitel’s Global Partner Program. Beyond having access to innovative business intelligence tools and tailored marketing support, recognized partners can use specialization-specific branding, allowing customers to quickly identify their expertise in a particular sector.

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate, and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to www.mitel.com and follow us on LinkedIn and X @Mitel.

Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners.

Contacts

Mitel Networks Inc

Details
Headquarters: Ottawa, Canada
Website: www.mitel.com
CEO: Mike Robinson
Employees: 4,000
Organization: PRI

Release Versions

Contacts

More News From Mitel Networks Inc

Mitel Recognized As A 5-Star Program In The 2026 CRN® Partner Program Guide

OTTAWA, Ontario--(BUSINESS WIRE)--Mitel, a global leader in business communications, today announced that it has been honored by CRN®, a brand of The Channel Company, with inclusion in the 2026 CRN Partner Program Guide for the eighth consecutive year. As solution providers adapt to shifting customer expectations and increasingly complex hybrid environments, vendor partner programs have become central to strategic growth decisions. Beyond financial incentives, partners look for vendors that pro...

Mitel Receives 2025 Enterprise Collaboration Product of the Year Award from TMCnet

OTTAWA, Ontario--(BUSINESS WIRE)--Mitel, a global leader in business communications, today announced that TMC, a global, integrated media company, has awarded Mitel CX as a 2025 Enterprise Collaboration Product of the Year Award winner. As organizations work to balance rising customer expectations with operational efficiency, the need to deliver personalized, intuitive, anticipatory, and consistent customer experiences across every interaction has become increasingly critical. Mitel CX addresse...

Mitel Introduces Mitel WX to Bring AI-Enabled, Voice-First Communications for the Entire Workforce

OTTAWA, Ontario--(BUSINESS WIRE)--Mitel, a global leader in business communications, today announced Mitel WX (MWX), a next-generation core communications app framework. With MWX, organizations can connect the entire workforce, from frontline and mobile employees to knowledge and contact center teams, through a single, role-aware user experience built on Mitel’s secure, reliable intelligent communications architecture. Mitel WX meets these needs by combining voice-centric, multimodal communicat...
Back to Newsroom