-

Medallia Announces Experience '24 World Tour

Incredible events in Paris, Munich, Barcelona, Mexico City, London, and Melbourne offer customer experience expertise, intimate networking, and hands-on training

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced its flagship event Experience is expanding with a world tour bringing the global event to more Medallia customers and experience leaders around the world in six key cities. After the incredible event in Las Vegas earlier this year as well as Paris last week, the Experience World Tour will visit Munich, Barcelona, Mexico City, London, and Melbourne in more intimate settings over the next several months.

The tour stops will provide attendees a chance to participate in thought-provoking discussions, hear powerful case studies, and see firsthand demonstrations of Medallia’s breakthrough AI innovations, all the while collaborating and networking alongside peers. The events are free to those who register.

The Experience World Tour includes:

  • Experience Paris which was held at Maison de l'Alsace on June 12, 2024.
  • Experience Munich will be held at Hotel Bayerischer Hof on June 27, 2024.
  • Experience Barcelona will be held at W Barcelona on October 22, 2024.
  • Experience Mexico City will be held at Andaz Mexico City Condesa on September 25, 2024.
  • Experience London will be held at Convene 133 Houndsditch on October 9, 2024.
  • Experience Melbourne will be held at Q Events on October 15, 2024.

“Experience 24 was such an inspiring event that we wanted to make sure all of our customers around the world and the broader experience community have the same opportunity to listen, learn, share, and network with leading brands, experts, and colleagues,” said Ben Brewer, Chief Revenue Officer at Medallia. “Delivering seamless and more personalized customer experiences is paramount today to driving greater business results. Events like these provide the chance to make invaluable connections and to bring home tangible lessons that can be applied the very next day.”

For more information about the Experience world tour, visit our site at: https://www.medallia.com/experience/world-tour/

About Medallia

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2024 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

Contacts

Jenny Zehentner
press@medallia.com

Medallia, Inc.


Release Summary
Medallia Announces Experience '24 World Tour
Release Versions
Hashtags

Contacts

Jenny Zehentner
press@medallia.com

Social Media Profiles
More News From Medallia, Inc.

Medallia Named the Only Leader in Newest Customer Feedback Management and Analytics Evaluation

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced it has been named the only Leader by Forrester in The Forrester Wave™: Customer Feedback Management and Analytics Solutions, Q3 2026. Medallia also received the highest scores among the vendors evaluated in both the Current Offering and Strategy categories, while earning the highest possible score across 15 criteria. The recognition affirms Medallia’s vision for a shifting...

Santalucía Creates Connected Listening Ecosystem to Better Capture and Act on Customer and Employee Feedback through Medallia

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced that Santalucía, one of Spain’s leading insurance providers, with more than 100 years of history supporting and protecting families, is using Medallia to power a connected listening program that unifies customer and employee insights to drive real-time action. Santalucía uses Medallia Experience Cloud (MEC) and Digital Experience Analytics (DXA) to capture Voice of the Cus...

Medallia Closes Transaction to Fuel Company’s Next Chapter of AI-Driven Growth

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the leading AI-driven platform for experience transformation, today announced the completion of its previously announced recapitalization agreement with its lenders. With the transaction now closed, Medallia has significantly reduced its outstanding debt and secured $150 million of new capital, and has officially transitioned ownership to an investor group led by funds managed by Blackstone, as well as Apollo, and FS KKR Capital Corp (FSK). "Closing...
Back to Newsroom