Hi Auto Conversational AI Platform Now Available in the Microsoft Azure Marketplace

Microsoft Azure customers worldwide now gain access to Hi Auto’s Voice AI Technology to take advantage of the scalability, reliability, and agility of Azure to shape business strategies

DAYTON, Ohio--(BUSINESS WIRE)--Hi Auto, the market leader in drive-thru voice AI technology, today announced the availability of its comprehensive AI platform in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. Microsoft Azure users can now purchase and use Hi Auto services on the trusted Azure cloud platform.

Hi Auto enables quick-service restaurants (QSR) to automate and optimize the order-taking process for drive-thrus, improving operational consistency, reducing labor costs, and increasing revenue. The cutting-edge conversational AI technology is specifically engineered for QSRs, integrating a unique hybrid model that combines domain-specific Natural Language Processing (NLP) and Automatic Speech Recognition (ASR) with strategic human oversight. This approach ensures an accuracy rate exceeding 95%, rivaling human employees' performance and surpassing any other voice AI capability on the market.

“We are delighted to make our solution available on the Microsoft Azure Marketplace to make it even easier for customers to work with us,” said Roy Baharav, CEO of Hi Auto. “Growing with Microsoft Azure has been an important part of our journey, helping us provide highly reliable service to our customers. And now, taking the next natural step, we are excited to see where this journey takes us next.”

Jake Zborowski, General Manager of Microsoft Azure Platform at Microsoft Corp., said, “We’re pleased to welcome Hi Auto to the Microsoft Azure Marketplace, which gives our partners great exposure to cloud customers around the globe. Azure Marketplace offers world-class experiences from global trusted partners with solutions tested to work seamlessly with Azure.”

The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure. The Azure Marketplace helps connect companies seeking innovative, cloud-based solutions with partners who have developed solutions that are ready to use.

The Azure Marketplace is the ultimate destination for enterprises seeking to discover and adopt innovative, cloud-based solutions. It provides a comprehensive platform for Microsoft Azure customers to seamlessly explore and access a vast array of pre-built solutions developed by trusted partners.

As the most mature and widely deployed solution in the market, Hi Auto has a proven ability to scale, successfully enhancing drive-thru operations in over 400 restaurants, accounting for 70% of worldwide drive-thru voice AI deployments.

About Hi Auto

As the leader in the implementation of drive-thru voice AI ordering, Hi Auto is revolutionizing the QSR experience. Hi Auto’s cutting-edge technology optimizes order accuracy, boosts upselling, reduces wait times, and curtails labor costs. Known as America's "Employee of the Month," Hi Auto's AI order taker is a significant innovation in the industry, expanding nationally and internationally. For more information, visit Hi Auto.