RICHMOND, Va.--(BUSINESS WIRE)--GlobalWorx today announced it will expand its reach in the retail industry. The GlobalWorx Service Optimization Solution creates a transparent communication method to bring service-related opportunities to the forefront for expedited resolution. Digital Check-In & Out also replaces paperbound processes while providing store-level visibility and global insight into service-level activity.
“Kroger is pleased to announce the implementation of the GlobalWorx Service Optimization Solution across all banners in 35 states,” said Chris Harris, Director of Asset Protection at Kroger. “The technology simplifies and expedites communication between our retail locations and suppliers. This upgrade will allow for improved visibility for our retail locations and DSD vendors while enhancing our customers’ shopping experience."
The GlobalWorx Command Center compiles comprehensive, detailed reporting and analysis to provide actionable data for retailers and their DSD suppliers. Through the implementation of GlobalWorx, retailers and suppliers can recognize improved efficiencies and increased sales.
“GlobalWorx is dedicated to the goal of the synchronized enterprise. Our platform creates a customized environment, in which retailers and their suppliers can proactively communicate in an automated and coordinated fashion, while using their unique and current technologies. Today, more than ever, it is important to build relationships, so together, we can ultimately serve the end customer,” said Bill Lecznar, CEO of GlobalWorx.
About GlobalWorx: GlobalWorx, founded in 2004, is a privately owned company based in Richmond, VA. The GlobalWorx platform is utilized nationwide in supermarket retail locations with their DSD supplier partners. To learn more about the GlobalWorx Service Optimization Solution, visit https://goglobalworx.com.