-

Publix ranked No. 1 supermarket in America for customer service by Newsweek

LAKELAND, Fla.--(BUSINESS WIRE)--Publix has been named to Newsweek’s 2024 America’s Best Customer Service list, ranking No. 1 in the supermarket category for the sixth year in a row.

“At Publix, we delight in catering to the needs of our customers and providing them with premier service,” said Publix Director of Communications Maria Brous. “As company owners, our associates take pride in treating their customers like royalty. It’s an honor to be recognized by Newsweek for the sixth consecutive year and a testament to our company values.”

Newsweek determined the list based on more than 30,000 U.S. customers surveyed on how likely they would be to recommend companies to friends and family, and their evaluation of the companies in the areas of quality of communications, professional competence, range of services, customer focus and accessibility.

To read more about the company’s ranking and see Newsweek’s America’s Best Customer Service list, visit newsweek.com/Americas-best-customer-service-2024.

Publix, the largest employee-owned company in the U.S. with more than 250,000 associates, currently operates 1,351 stores in Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina and Virginia. For 26 consecutive years, the company has been recognized by Fortune as a great place to work. In addition, Publix’s dedication to superior quality and customer service is recognized among the top in the grocery business. For more information, visit the company’s newsroom at corporate.publix.com/newsroom.

Contacts

Maria Brous
(863) 680-5339

Industry:

Publix

Release Versions
English

Contacts

Maria Brous
(863) 680-5339

More News From Publix

Publix Charities Donates $15 Million to Support Housing Programs Throughout the Southeast

LAKELAND, Fla.--(BUSINESS WIRE)--Publix Super Markets Charities (PSMC) is donating $15 million to more than 300 nonprofit organizations throughout the Southeast that focus on housing and shelter services, including Habitat for Humanity affiliates. Since 2015, PSMC has contributed over $69 million to initiatives that build homes and provide transitional housing and emergency shelter in Publix’s operating area. “We’re proud to build on our support of Habitat for Humanity affiliates and other nonp...

Publix Recognizes 12 Leaders With the Company’s Highest Honors

LAKELAND, Fla.--(BUSINESS WIRE)--Publix is proud to recognize 12 outstanding associates with the George W. Jenkins and President’s awards. Both awards were presented to one retail leader from Publix’s five divisions and one support leader at the company’s annual retail operations conference. George W. Jenkins Award Named after the company’s founder, the George W. Jenkins Award is the company’s most prestigious award. It is presented to managers who exemplify leadership, perpetuate the Publix cu...

Publix Leaders Named to 2025 Top Women in Health, Wellness & Beauty List

LAKELAND, Fla.--(BUSINESS WIRE)--Drug Store News honored the accomplishments of two Publix associates on its annual Top Women in Health, Wellness & Beauty list. Sophia Azarian and Erica Phillips have been recognized as Rising Stars for their outstanding contributions to the retail pharmacy industry. The Rising Star Award recognizes women who are considered up-and-coming leaders in their profession. A recipient is someone to watch who has had significant accomplishments and/or achieved notab...
Back to Newsroom