-

Alchemer Hires Former Qualtrics Sales Executive As Chief Revenue Officer

Key leadership addition positions Alchemer to continue impressive organic and acquisition momentum.

LOUISVILLE, Colo.--(BUSINESS WIRE)--Alchemer – a global leader in experience management and enterprise feedback technology – today announced the hiring of Brandon Hodges as Chief Revenue Officer (CRO). Hodges most recently spent 18 years at Qualtrics and Oracle, companies recognized for having great sales-driven cultures. Hodges will assume full responsibility for Alchemer’s go-to-market operations, including domestic and international sales, partnerships, new and expansion sales, customer retention and account management, and sales operations.

“We are excited to add a sales leader of Brandon’s caliber to Alchemer,” said David Roberts, CEO of Alchemer. “After eight years at Qualtrics, he knows our industry and target buyers extremely well. He brings seasoned leadership and the right sales disciplines to help us grow even faster, following a year when Alchemer grew by 50%.”

Alchemer is positioned to be one of the winners in the consolidation of customer experience and feedback. With the support of KKR, the company will continue to invest in new products, go-to-market expansion, and acquisitions, all geared toward helping its customers hear from and engage customers through feedback and customer engagement signals.

“From my first conversation with the Alchemer leadership team, I knew they had a special approach to experience and feedback management,” said Hodges. “I am excited to help our customers optimize their CX and CFM programs with Alchemer’s value-driven, always-on approach to managing feedback.”

The Alchemer platform provides survey, workflow, audience, communication, and analysis tools to allow any size organization to collect, integrate, and act on the voice of their customer.

About Alchemer

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. The Alchemer customer feedback platform includes Alchemer Survey, Alchemer Workflow, and Alchemer Mobile. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company. For more information about Alchemer visit www.alchemer.com.

Contacts

Media Contact:
Jeannie Zaemes
(303) 250-2507
Jeannie.zaemes@alchemer.com

Alchemer


Release Versions

Contacts

Media Contact:
Jeannie Zaemes
(303) 250-2507
Jeannie.zaemes@alchemer.com

More News From Alchemer

Alchemer Expands Digital Capabilities to Help Organizations Capture and Act on In-App Feedback

LOUISVILLE, Colo.--(BUSINESS WIRE)--Alchemer, a leader in customer experience and feedback technology, today announced the latest release of Alchemer Digital, which introduces powerful new capabilities that help organizations capture, understand and act on in-app feedback with greater speed, efficiency and precision. Key enhancements include recurring digital prompts, multi-target interactions along with a faster, more secure SDK. A part of Alchemer’s feedback and intelligence platform, Digital...

Alchemer Launches AI Auto-Responder to Transform Customer Review Engagement with On-Brand Automation at Scale

LOUISVILLE, Colo--(BUSINESS WIRE)--Alchemer, a global leader in customer experience and feedback technology, today introduced AI Auto-Responder, a powerful new capability within its Reputation Management product. The feature enables organizations to automatically generate and publish personalized, on-brand responses to customer reviews across platforms at scale. With AI Auto-Responder, businesses can accelerate response times, enhance customer perception and maintain consistent brand voice, whi...

85% of Quick-Service Restaurant Loyalty Members Say It’s All About Saving Money Not VIP Perks, Alchemer Report Reveals

LOUISVILLE, Colo.--(BUSINESS WIRE)--A new Alchemer quick-service restaurant (QSR) report reveals customers join loyalty programs for deals not early access or exclusive offers....
Back to Newsroom