SolarWinds Attends SITS 2023 in London

Visit Booth #550 for product demos with SolarWinds engineers and experts

CORK, Ireland--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today announced it will attend SITS, Europe’s leading event for IT service management (ITSM), service desk, and IT support professionals. SolarWinds will showcase its easy-to-use ITSM product portfolio May 10 – 11 at ExCeL London.

“A company’s digital transformation journey is an opportunity for IT support teams to provide a level of service never seen before,” said Charles Damerell, senior director of Northern Europe sales at SolarWinds. “At SITS, we’re excited to showcase how SolarWinds ITSM solutions can improve the management of IT operations and the prioritization of support cases, helping ensure IT services meet the needs of users and the business.”

Attendees are invited to visit SolarWinds solutions engineers and product experts for live product demonstrations at Booth #550 and to learn how SolarWinds ITSM solutions provide a centralized management hub for IT support and help desk agents. Attendees are also invited to attend an informative session led by SolarWinds ITSM Solutions Architect Michael Kent titled “Exceptional Services to Succeed, the Power of Unifying IT Services in a Fast-Paced Digital Landscape” on Wednesday, May 10, at 2:00 p.m. at Theatre 1.

The SolarWinds ITSM portfolio includes SolarWinds^® Service Desk, a software as a service (SaaS)-based solution IT teams use to centralize internal IT support incidents and service requests. IT teams can deploy SolarWinds Service Desk along with SolarWinds observability solutions to make it easier to deliver fast responses and remediate unexpected events, increasing productivity, improving user satisfaction, and helping them meet critical service-level agreements (SLAs). Other solutions in the SolarWinds ITSM portfolio include SolarWinds Web Help Desk^®, SolarWinds Dameware^® Remote Everywhere, SolarWinds Dameware Remote Support, and SolarWinds Dameware Mini Remote Control.

Additional Resources

• SolarWinds ITSM Solutions
• SolarWinds Hybrid Cloud Observability

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About SolarWinds

SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers’ needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.

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