BIRMINGHAM, Ala.--(BUSINESS WIRE)--Guideway Care, an innovative healthcare company dedicated to advancing health equity, optimizing patient outcomes and lowering total costs in Value-Based Care, announces that its CEO, Craig Parker, will co-present with David Randall, chief strategy officer, UAB Health System at the Health Insights Fall 2022 Forum, Thursday, October 27, New Orleans, LA. Parker will share Guideway Care’s perspectives and experiences in alternative patient interaction approaches, from care at home to non-clinical navigation, and operational, financial and clinical successes and failures to lessons learned along the way.
“Transitioning care from a hospital or clinic-centric model to other means of access including telehealth, care at home, hybrid approaches and new care settings raises challenges that need meaningful solutions,” says Parker. “While we see benefits in offering new access paths, it’s clear that not all patients can take advantage of new delivery models without guidance and assistance. It’s also clear that new delivery models must win the confidence of patients and providers to reach their full potential.”
Parker will share how Guideway Care’s proven approaches to addressing non-clinical barriers, uneven resources, low confidence levels and other social determinants of health (SDoH) can improve patient adoption and outcomes, which in turn increases satisfaction for patients and providers.
“Guideway will present data that points to the necessity of balancing technology and human patient interaction,” continues Parker. “Technology by itself is an incomplete tool because not every patient can or will use offered technology engagement. Our panel will review opportunities to integrate performance management and structured reporting to help tie ROI to enhanced patient interaction programs.”
Guideway is built upon a powerful foundation of specially trained and managed Care Guides who resolve the non-clinical barriers to accessing care that patients encounter along their healthcare journey. These include those that occur outside the four walls of healthcare institutions and if left unresolved, result in sub-optimal outcomes.
“We utilize evidence-based protocols and innovative technology to proactively find and address the barriers, but technology alone is a fractional solution that will not suffice,” Parker continues. “Guideway humanizes the healthcare journey outside of the clinic walls: people and technology working together to provide personalized guidance that addresses the needs of all patients, improves individual health outcomes and enhances their satisfaction with care. This approach incorporates program evaluation metrics that go well beyond the capabilities of traditional EHR functionality to create baselines and measure outcomes.”
Health Insights is a time-tested organization of diverse industry-leading executives and influencers, comprised of providers, suppliers and supporters of the healthcare industry, from up-and-coming to seasoned C-suite executives, united to inspire and improve healthcare quality, delivery and outcomes, through participation in timely and highly relevant education opportunities, professional networking and mentoring, and development of personal relationships across the industry.
About Guideway Care
For more than 10 years Guideway Care has delivered a proven, scalable technology-enabled Service as a Solution for advancing health equity in Value-Based Care. Partnering with hospitals, health systems, payers and provider organizations, Guideway reduces health disparities, improves patient/member satisfaction and lowers total cost of care. Highly trained Care Guides, supported by a proprietary technology platform, build peer-to-patient relationships that allow for the identification and resolution of non-clinical and clinical barriers to accessing quality care. By maximizing the patient care experience and resolving barriers that lead to avoidable deterioration and acute care utilization, the Guideway Care approach to patient activation creates value for all stakeholders. www.guidewaycare.com