Western Union Introduces Enhanced Cross-Border Remittance Experience in Chile

• Western Union Launches Improved Customer Service Model that Focuses on Simplicity, Speed and Convenience to Send and Receive Money Into, Across and Out of Chile

• Customers Have the Option to Send and Receive Money Digitally over the WU App or at More than 800 Retail Locations Across Chile

• Western Union is Celebrating this Milestone by Offering Prizes, Including a New Car, to Customers Now Through September

SANTIAGO, Chile--(BUSINESS WIRE)--Western Union today announced advances to its service offerings in Chile. With Western Union, customers can use both digital and physical channels to move money cross-border to more than 200 countries and territories.

“Western Union is focused on constantly improving our customer experience, providing greater choice, increased speed and convenience when they send money to friends and family,” said Mauricio Garcia, Head of Western Union’s South America business. “Using both digital and physical means, Western Union provides our customers a unique experience by offering the ability to send and receive money, no matter where they are located, transforming their cross-border remittance experience, while offering speed, convenience and reliability.”

A Simple, Convenient and Affordable Way for Customers to Send and Receive Money in Person or Online

Benefits of Western Union’s services in Chile include:

• The ability to send money with speed, convenience, and security over a mobile phone using the Western Union app, in-person at more than 800 retail locations across Chile or a combination of both.
• Increased customer peace of mind by offering simple ways to send and receive money in minutes, including the ability to send directly to bank accounts or pick up as cash at any Western Union retail location.
• Affordable cross-border money transfer services with lower fees and FX.

“By giving customers additional ease and flexibility to move money into, outside of, and within Chile reflects our commitment and continued evolution of our best-in-class platform, while enabling them to send money when and however they please,” added Garcia. “We look forward to providing our customers additional choice as we enhance our digital currency and retail capabilities in the months and years to come.”

The company is celebrating this milestone by giving away over 1,000 prizes, including a new car and 45 motorcycles, between now and September. Customers who send money either over the app or at a retail location during between now and September are eligible. Drawings will be held at the end of July, August, and September. Terms and conditions apply. To participate, visit wu.com/cl.

About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. Western Union’s platform provides seamless cross-border flows and its leading global financial network bridges more than 200 countries and territories and over 130 currencies. We connect consumers, businesses, financial institutions, and governments through one of the world’s widest reaching networks, accessing billions of bank accounts, millions of digital wallets and cards, and a substantial global network of retail locations. Western Union connects the world to bring boundless possibilities within reach. For more information, visit www.westernunion.com.