PALO ALTO, Calif. & BENGALURU, India--(BUSINESS WIRE)--Senseforth.ai today announced that they have been recognized by Gartner® in the 2022 Magic Quadrant™ for Conversational AI Platforms report. Senseforth’s enterprise-grade Conversational AI Platform currently handles over 190 million conversations every month with an industry-leading accuracy of over 96%.
Shridhar Marri, CEO & Co-founder of Senseforth.ai said, “We believe our inclusion in the first-ever Magic Quadrant for Enterprise Conversational AI platforms is a testament to how our patented technology is enabling large enterprises to increase sales, cut support costs, boost productivity, and deliver a superior customer experience on all channels. This recognition reinforces our commitment to making technology human-like and accessible to everyone.”
In addition to building AI virtual assistants and voice assistants for global enterprises, Senseforth.ai has built advanced solutions such as conversational analytics, conversational marketing, agent-assist, knowledge management, and AI-powered smart search.
Besides Gartner, Senseforth.ai has also been recognized by Forrester, IDC, Frost & Sullivan, and ISG Provider Lens, among others. Senseforth.ai is also ranked 6 on SQuAD2.0, the most authoritative Machine Reading Comprehension benchmark in the world.
Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, Magnus Revang, Anthony Mullen, Bern Elliot, 24 January 2022.
Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Senseforth.ai is a premier Conversational AI platform enabling large enterprises to transform customer experiences in North America, Asia Pacific, and Europe. Founded with a vision to make technology human-like, Senseforth.ai builds multilingual AI-powered virtual assistants and voice assistants to acquire, engage and support customers across digital touchpoints. Senseforth.ai is backed by Fractal Analytics, a global provider of artificial intelligence and analytics solutions to Fortune 500® companies.