The Hartford’s Small Commercial Digital Capabilities Rated Best In The Industry

HARTFORD, Conn.--(BUSINESS WIRE)--For the third consecutive year, The Hartford has ranked No. 1 for digital capabilities in Keynova Group’s Small Commercial Insurance Scorecard. This competitive benchmark study evaluates the top 10 small commercial insurance brands across four categories and tasks including functionality, ease of use, privacy and security, and support and access.

“Our small commercial market leadership position is very clear,” said Stephanie Bush, head of Small Commercial and Personal Lines at The Hartford. “Recognition as the unrivaled leader for the third year in a row is a testament to our many years of investing in what makes a difference to our customers and agents.”

The Hartford received the top rating, significantly outperforming all its competitors across key areas of digital self-service including claims and the ability for prospects to easily obtain an online or mobile quote and buy small commercial insurance.

Based on more than 20 years of benchmarking financial institutions’ digital offerings for small businesses and consumers, Keynova’s Small Commercial Insurance Scorecard is an annual competitive evaluation that examines the digital capabilities that insurance companies provide to small business policyholders and prospects. The scorecard specifically evaluates the digital proficiencies of carriers supporting users of small business insurance policy types such as business owner’s policy, property, liability, workers compensation, and commercial auto insurance.

The Hartford has been insuring small business owners for more than 200 years and was one of the first carriers to create a dedicated business unit for small commercial customers more than 30 years ago. The company, along with its agents, serves more than one million small business customers.

About The Hartford

The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com. Follow us on Twitter at @TheHartford_PR.

The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. For additional details, please read The Hartford’s legal notice.

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Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our 2020 Annual Report on Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.

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