Heap Announces Appointment of Steve Love as Chief Financial Officer

Love Brings 25+ Years of Experience as the Company Expands Leadership to Continue Accelerating Growth

SAN FRANCISCO--(BUSINESS WIRE)--Heap, the leading Digital Insights platform, today announced the appointment of Steve Love as Chief Financial Officer. Love joins two other recent additions to Heap’s C-Suite, new Chief Revenue Officer Sean Andrew and new Chief Customer Officer Ahmed Quadri, in Heap’s continued progress building a best-in-class go-to-market team and accelerating the significant momentum Heap established over the past year.

“We’re excited to welcome Steve to Heap’s executive team at a critical inflection point for our company,” said Ken Fine, CEO of Heap. “As we accelerate our growth and rapidly scale, it became clear we needed a CFO with experience leading multiple technology companies through this critical stage. Steven’s experience, drive, and knowledge will prove enormously valuable as we continue to grow market share and deliver market-leading insights capabilities to thousands of companies worldwide.”

Love brings almost thirty years of financial experience to Heap, including spearheading growth strategy and data-driven decision making at Juniper Square, Dialpad, Mblox, Informatica, and E&Y. As a financial leader, Love has overseen more than $500M in fundraising from top-tier VCs, helmed buy- and sell-side M&A transactions totalling more than $1.2B+ in transaction value, and been responsible for worldwide teams across finance, legal, data, facilities, and HR.

“I’m honored to be joining such a stellar executive team, and to help contribute to an organization that’s developing such industry-leading technology,” says Love. “Having had deep experience with other tools in the space, I’ve experienced the pain of code-in tools that capture data only at single, defined event points. Heap’s low-code, user-based platform not only eliminates these difficulties — Heap’s Illuminate features automatically surface critical customer interactions teams may not even know about. This combination of automatic data capture and data science that’s built to analyze undefined events is unprecedented in the industry, and gives businesses the power to understand every customer interaction and directly impact their bottom line.”

Love marks the latest addition to Heap’s executive suite, which has grown significantly in 2021. In addition to Ken Fine taking over as CEO from Co-Founder Matin Movassate, and the appointments of Andrew and Quadri, 2021 also saw Heap welcome Rachel Obstler as EVP of Product and David Fullerton as EVP of Engineering. Together, this leadership team has driven a number of company milestones, including:

• Growing Heap’s customer base to over 8,000 users and net ARR at a rate of 224% CAGR year-over-year
• Announcing Heap Illuminate, a suite of data science capabilities that automatically surfaces high-impact insights about user behavior
• Winning industry awards, including Snowflakes Partner of the Year and the IT World Awards Digital Marketing Analytics and Optimization Gold Globee

To learn more, visit www.heap.io

About Heap

Heap is the premier system of insight for digital experience builders. Our mission is to illuminate hidden opportunities for fast-moving digital teams to delight their customers and move the needle on key metrics. Over 8,000 businesses use Heap to increase revenue, improve conversion, accelerate decision-making, and drive business impact at scale.