WASHINGTON--(BUSINESS WIRE)--After another timeshare exit company has seemingly closed without fulfilling its promise of getting consumers out of their timeshare, the American Resort Development Association-Resort Owners’ Coalition (ARDA-ROC) today reminded timeshare owners looking to exit their timeshare about the importance of going to their timeshare developer first.
According to the Better Business Bureau, as well as accounts from consumers who did business with the exit company and recent news reports, it appears Timeshare Termination Team has shut their doors, without warning, in July of 2021. Their website appears inactive, and they are not responding to consumer inquiries about the thousands of dollars in upfront fees they collected without performing any service of value. To read more about Timeshare Termination Team, check out recent news in KMGH-TV ABC 7 Denver here and KPRC-TV NBC Houston here.
“We always urge consumers to exercise extreme caution when doing business with third-party companies who guarantee they can get you out of your timeshare, because their promises are often too good to be true,” said Robert Clements, vice president of regulatory affairs at ARDA-ROC. “It’s best to avoid these ‘timeshare exit companies,’ which require large upfront fees and most likely will not be able to deliver on their promise of getting owners out of their timeshare. Always go to your timeshare developer, resort management company or homeowners’ association first to discuss what kind of programs they have in place for owners who want to exit.”
ARDA-ROC recommends owners always contact their timeshare developer, resort management company or HOA as their first source of information regarding exit options. The Coalition for Responsible Exit is also a place for owners to safely explore exit options that are supported by timeshare developers and can be accessed by visiting ResponsibleExit.com.
“While there are timeshare exit companies that claim success in their marketing, there are many exit companies that are the subject of criminal and civil investigations that take money from consumers without providing any services and that have shut down leaving consumers high and dry,” said Clements. “That’s why we’re committed to continuing to raise awareness about this issue and work to ensure owners can get information and support about how they can safely pursue an exit from their timeshare while avoiding scams.”
To learn more about timeshare exit companies and how to safely exit your timeshare, visit ResponsibleExit.com.
ARDA-ROC is a 501(c)4 non-profit entity funded by over 1.5 million individual timeshare owner's voluntary contributions. ARDA-ROC is dedicated to preserving, protecting, and enhancing vacation ownership through smart policy and sensible regulation. ARDA-ROC advocates for local, state, and federal policies that enable the vacation ownership industry to thrive and provide consumers with an enriched vacation ownership experience. For more information, visit ARDAROC.org.