Alto Pharmacy to Expand Into Two New Markets

Alto to launch its top-rated pharmacy services in San Diego and Austin, bringing total markets served to twelve across the US

Company builds on strong first half, in which it surpassed 100% annual revenue growth and 20,000 weekly prescriptions delivered

SAN FRANCISCO--()--Alto Pharmacy (“Alto”), a patient-centric telehealth pharmacy committed to health and wellbeing, today announced that it will launch its full-service telehealth pharmacy services in San Diego, CA and Austin, TX this fall. The addition of these two new markets brings Alto’s total coverage area to more than 41 million people across ten major metropolitan areas.

Alto brings the best aspects of community pharmacy into the digital age, with personalized medication support from expert pharmacists, automatic savings and affordability tools, and free, same-day delivery. This expansion enables Alto to deliver on its promise of increasing access to medicine and improving quality of life for even more people.

"We’re thrilled to start serving the residents of Austin and San Diego. People deserve a better option, especially those with complex and chronic conditions where the barriers to high-quality, affordable pharmacy care are the greatest,” said Matt Gamache-Asselin, Founder & Chief Executive Officer of Alto.

Alto will launch in San Diego, a market of 3.3 million people, on August 16, and in Austin, a market of 2.2 million, on November 15. Given the size of each market, Alto sees a combined $4 billion market opportunity. This geographic expansion builds on the strong first half of 2021 for the company, during which Alto entered New York, Dallas, and Houston, surpassed 20,000 weekly prescriptions delivered, and doubled revenue from the first half of 2020.

“The pharmacy industry hasn’t seen meaningful innovation in a generation,” said Kevin Burns, President of Alto. “Our team is working every day to raise the bar – delivering the care and convenience that everyone deserves from their pharmacy, with greater geographic scale than ever before. We expect strong traction given the positive reception and adoption we’ve already seen in our other California and Texas communities.”

Alto’s unique delivery-first, app-based pharmacy model has driven strong results to date, helping patients save more than $53 million on medications, driving 30% better medication adherence than the industry average on first fill, and delivering more than two million prescriptions. Alto’s medication management tools, same-day delivery, and deep clinical expertise are particularly valuable for individuals managing complex or chronic conditions - including fertility, diabetes, HIV, or heart or lung disease.

Alto will be hiring locally to support their service in both markets. Qualified candidates are encouraged to apply at

About Alto Pharmacy
After discovering that half of all prescriptions aren’t even picked up—resulting in 125,000 avoidable deaths every year—we set out to build a new kind of pharmacy that focuses on the person behind every prescription.

We’re transforming a $500 billion industry by reinventing what a pharmacy can do—from hand-delivering medications for free to offering on-call help by text or chat. Our customers are at the center of everything we do, and it shows. After delivering more than one million prescriptions, we have an NPS score of 86 and over a thousand five-star reviews on Yelp.


Michael Krueger, Alto Pharmacy

Release Summary

Alto Pharmacy, a patient-centric telehealth pharmacy, today announced that it will launch its services in San Diego, CA and Austin, TX this fall.


Michael Krueger, Alto Pharmacy