Innovation Care Partners Selects VirtualHealth for Care Management

HELIOS® platform empowers next generation workflows and real-time HL7 FHIR clinical data integration

NEW YORK--()--VirtualHealth today announced Innovation Care Partners (ICP), a clinically integrated network and accountable care organization, is live on the HELIOS® platform, the leading SaaS care management solution. Serving ICP’s 175,000 covered lives and more than 100 care managers, VirtualHealth’s technology has enabled intelligent workflow automation, increased productivity, and the system-wide data exchange using Fast Healthcare Interoperability Resources (FHIR) standards. ICP selected HELIOS as the best available technology to scale its services and optimally manage its patient population.

The HELIOS platform is equipping ICP with an award-winning enterprise solution that facilitates greater coordination and communication across the patient’s entire care team – from primary care providers to mental health caregivers and all touchpoints in between – and builds stronger relationships with patients. ICP is also leveraging HELIOS’s ground-breaking templating and configuration capabilities to build targeted care manager assessments unique to the network’s population and that automatically trigger workflows, ranging from referrals to tasks to care plan auto-population.

“At ICP, we have a very specific vision for continuing to elevate the high-quality support we offer both our members and our care teams, and VirtualHealth has been instrumental in powering new efficiencies and data-driven workflows to achieve this vision,” said Karen Vanaskie, DNP, MSN, RN, chief clinical officer, Innovation Care Partners. “From day one of our implementation, the experts at VirtualHealth have demonstrated a keen understanding for the needs of our market and we are already seeing tremendous results from the partnership.”

ICP employed stringent criteria in its selection process and ultimately chose VirtualHealth because it is the only solution that:

  • Supports various business rules, workflows and care plans without the need for custom development
  • Enables point-and-click development of templated assessments, including mapping, scoring, and branching logic alongside intelligent automation
  • Offers care managers an intuitive user experience that allows them to work efficiently by accessing any part of a case record with one or two clicks
  • Integrates with multiple data sources and standards with single sign-on and offers unprecedented ease-of-use

“We are thrilled to be working with such a forward-thinking organization as ICP to transform their technology backbone and to demonstrate conclusively that regulatory compliance and improved results are not opposing concepts,” said Adam Sabloff, CEO of VirtualHealth. “We are excited about the results that ICP has already achieved by using HELIOS and look forward to supporting our shared mission of making healthcare more proactive for years to come.”

The VirtualHealth HELIOS platform fills an important void in the healthcare ecosystem, ingesting medical, behavioral, social, and service data to empower care and utilization managers with a whole person view. With the availability of FHIR-based integrations, VirtualHealth is making it even easier for healthcare organizations to ensure timely and compliant data exchange, and for external systems to connect to its rich datasets. ICP joins a growing list of innovative healthcare organizations that have selected the HELIOS platform to support their triple aim of high-quality patient experience, lower costs and improved patient outcomes.

FHIR is the new, revolutionary Health Level Seven (HL7) standard that promotes interoperability among healthcare organizations. The Centers for Medicare and Medicaid (CMS) issued an Interoperability and Patient Access final rule that establishes vital policies based on the FHIR standards intended to break down barriers among healthcare silos and enable better patient, provider and payer access to healthcare information.

For more information on HELIOS, click here.

About VirtualHealth

HELIOS by VirtualHealth is the first comprehensive care management platform purpose-built to power the entire ecosystem of value-based care. Utilized by some of the most innovative health plans in the country to manage millions of members, HELIOS streamlines person-centered care with intelligent case, disease, and utilization management workflows, unmatched data integration, broad-spectrum collaboration, patient engagement, and configurable analytics and reporting. Named one of the fastest growing companies in North America by Deloitte in 2018 and 2019, VirtualHealth empowers healthcare organizations to achieve enhanced outcomes, while maximizing efficiency, improving transparency, and lowering costs. For more information, visit

About Innovation Care Partners

Innovation Care Partners is an organization strategically launched to transform healthcare delivery in the local community.

ICP is a clinically integrated network and Accountable Care Organization. ICP is wholly owned by HonorHealth and is committed to supporting independent, self-employed physicians as well as those employed by HonorHealth. ICP delivers value-based healthcare defined by superior quality and patient-centered services. Formed in 2012, ICP launched with 430 physicians and covered approximately 3,500 patients. Today ICP has more than 2,000 physician members and covers more than 175,000+ patients. Clinical Integration is key to improving healthcare quality while eliminating inefficient spending, and ICP's physician-led network offers the tools necessary to deliver best practice patient care.


RH Strategic for VirtualHealth
(206) 264-1703



RH Strategic for VirtualHealth
(206) 264-1703