-

Verint Celebrates ‘Day One’ as a Company Focused on Enabling Brands to Achieve Boundless Customer Engagement Following Completion of Cognyte Software Spin-Off

Customer Engagement Cloud Platform Connects Work, Data and Experiences Across the Enterprise

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (NASDAQ: VRNT), the Customer Engagement Company™, today announced that it has completed the spin-off of Cognyte Software Ltd. The milestone marks the start of Verint’s journey as a pure-play customer engagement vendor with an exclusive focus and extensive resources – including over 4,500 professionals worldwide – dedicated to helping organizations provide Boundless Customer Engagement™.

Cognyte will begin “regular way” trading on NASDAQ on February 2, 2021, under the symbol “CGNT”. In connection with the separation, Verint shareholders will receive one share of Cognyte common stock for each share of Verint common stock.

Brands today are challenged by new workforce dynamics, ever-expanding customer engagement channels and exponentially more consumer interactions – all with limited budget and resources. As a result, brands are finding it more difficult than ever to deliver the desired customer experience. This creates an Engagement Capacity Gap™, which continues to widen as digital disruption increases.

Expanding the workforce is simply not a sustainable option. Organizations are increasingly seeking technology to close this gap – solutions that are based on AI and analytics to automate workflows across enterprise silos to balance workforce expenses and at the same time drive an elevated consumer experience. Verint is uniquely positioned to help companies close this gap. The Verint Customer Engagement Cloud Platform – built on a native cloud architecture with an open design – enables brands to connect work, data and experiences across the organization.

“Verint becoming a pure-play customer engagement company is happening at the exact right time – a time when digital transformation is driving significant change in how brands engage with their customers. Verint helps organizations break down barriers and eliminate the constraints of organizational and data silos to achieve boundless customer engagement. With our open cloud platform, significant domain expertise and broad partner ecosystem, we are well positioned to help brands build enduring customer relationships,” says Verint CEO, Dan Bodner.

Evercore acted as lead financial advisor to Cognyte on the separation. Goldman Sachs & Co. LLC and Jefferies LLC acted as lead financial advisors to Verint on the separation. Jefferies LLC acted as lead financial advisor to Verint on a minority investment in connection with the separation from funds managed by Apax Partners. Needham & Company, Oppenheimer & Co., Stifel, Wedbush Securities and Imperial Capital acted as co-advisors. Jones Day acted as legal counsel to Verint, and Meitar acted as legal counsel to Cognyte.

About Verint

Verint® (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close the engagement capacity gap.

Verint. The Customer Engagement Company™. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, our Quarterly Report on Form 10Q for the quarter ended October 31, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

Contacts

Media Relations
Amy Curry
amy.curry@verint.com

Investor Relations
Matthew Frankel
matthew.frankel@verint.com

Verint

NASDAQ:VRNT

Release Summary
Verint Celebrates ‘Day One’ as a Company Focused on Enabling Brands to Achieve Boundless Customer Engagement
Release Versions

Contacts

Media Relations
Amy Curry
amy.curry@verint.com

Investor Relations
Matthew Frankel
matthew.frankel@verint.com

More News From Verint

Verint Named a Leader Across Four 2026 ISG Buyers Guide Evaluations for CX Technology

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® today announced it was recognized as a Leader across four 2026 ISG Contact Center Buyers Guide evaluations covering AI Self-Service, Contact Centers, Customer Interaction Analytics and Workforce Engagement Management. The company was also designated an Exemplary provider in all four evaluations, reflecting consistent performance across categories organizations rely on to reduce friction, improve decisions and deliver measurable CX outcomes.In addition, Ve...

Top Financial Institution Estimates $28 Million in Annual Value From Empathy-Led Agent Coaching

MELVILLE, N.Y.--(BUSINESS WIRE)--When customers call during stressful financial moments, the experience needs to be both efficient and human. By using Verint® AI-powered solutions, one prominent financial institution is giving 6,500 agents real-time coaching to improve consistency and empathy. This coaching helped the organization achieve an NPS lift, which is estimated at roughly $28 million in annual value using industry-standard CX-to-revenue benchmarks. For this member-focused financial ins...

Customers Rank Verint No. 1 in 10 TrustRadius Categories

MELVILLE, N.Y.--(BUSINESS WIRE)--The most credible endorsement in enterprise software comes from customers who use it daily. And Verint®’s customers are definitive: its solutions ranked No. 1 in 10 TrustRadius categories.* The rankings draw on more than 500 ratings and verified customer reviews across Verint’s product portfolio, submitted by contact center and CX leaders. “Buyers rely on TrustRadius because our rankings are based on verified customer reviews, not vendor influence,” said Katie A...
Back to Newsroom