Aternity Raises the Bar With New Troubleshooting Dashboards to Provide Next-Level Visibility to IT Professionals

New Capability Speeds Remediation Times and Helps Ensure that IT Delivers Consistent Digital Employee Experiences

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Aternity®, the enterprise-class Digital Experience Management Company™, today announced new, customizable troubleshooting dashboards that empower IT teams with increased visibility to isolate and remediate IT issues more efficiently. The company is showcasing its vision and new innovations that have been added to its platform at its Digital Experience Now 2020 event, starting today, October 28-29.

Aternity also announced it was recently included as a Strong Performer in The Forrester New Wave™: End-User Experience Management Q4 2020, receiving a differentiated rating, the highest score possible in the telemetry collection, dashboarding and cloud capabilities criteria.

“With the shift to the work-from-everywhere enterprise, IT teams need to proactively remediate IT issues by gaining granular visibility into device and application performance,” said Raviv Chalamish, VP of Products, Aternity. “Our enhanced troubleshooting dashboards deliver the level of detail that IT professionals need to properly prioritize remediation efforts and ensure that they consistently deliver an exceptional digital employee experience across the enterprise.”

Aternity’s troubleshooting dashboards are fully customizable, allowing customers to add new data streams and drill down into different device and application metrics to pinpoint and, ultimately, remediate issues. This level of granularity empowers IT professionals to:

• Analyze comprehensive data to uncover the root cause of issues
• Isolate time periods of interest with ease
• Identify if an incident is a systemic issue or an isolated incident
• Customize IT dashboards with new data streams for analysis
• Prioritize and remediate issues more effectively

The Forrester New Wave™: End-User Experience Management Q4 2020 states that Aternity “excels at measuring application experience. While Aternity provides device and network-centric monitoring, it stands out on the application front. Its click-to-render and quality of service (QoS) metrics for enterprise apps are a major selling point for customers.”

Aternity’s SaaS platform undergoes updates regularly to bring customers enhanced features and functionality. The new dashboards are available for customers now. To learn more about how Aternity helps leading organizations deliver exceptional digital experiences to employees, please visit: www.aternity.com.

About Aternity

Aternity, the leader in Digital Experience Management, transforms the employee experience in the digital workplace, with enterprise-scale analytics for every application, all transactions, any device, and all users. The Company’s AI-powered visibility and self-healing control help IT optimize business application performance to improve employee productivity and customer satisfaction, mitigate the risk of IT transformation, and drive down the cost of IT operations. Aternity is a Thoma Bravo backed company, headquartered in Cambridge, Massachusetts, with offices globally. Learn more at Aternity.com.

Aternity and any Aternity product or service name or logo used herein are trademarks of Aternity, LLC. All other trademarks used herein belong to their respective owners.