BOSTON--(BUSINESS WIRE)--Buildium, the property management solution for real estate professionals, today announced the latest investment in its industry-leading property management software solution: a new resident site.
Buildium’s brand-new experience provides resident-centric features that map to today’s most in-demand features. In 2018, Buildium surveyed over 3,000 renters across the US to determine the most critical features that residents value in today’s housing market. Nearly two-thirds of survey respondents, from all age and life-stage demographics, cited online payments and communications as being a top priority for their living experiences, with nearly 90% of Millennial respondents citing it as a desirable feature.
“Providing powerful, consumer-grade experiences online is as critical today as the offline relationships and interactions they support—perhaps more critical,” said Chris Litster, CEO of Buildium. “We’re proud to support our customers’ success with industry-leading tools and technology.”
As the residential housing market continues to shift, residents increasingly expect empathy-driven, service-oriented, tech-enabled experiences from their property managers. “Today’s resident is accustomed to interacting with all facets of their lives through a consumer lens,” said Litster. “The lessons we’ve learned from retail, banking and other markets tell us that, more than ever, property managers must consider how they differentiate themselves through technology and provide their residents with a quality living experience online as well as in person.”
With this new release, Buildium provides property managers with the ability to offer a seamless experience where their residents can make one-time or recurring online payments, report and track all maintenance-related communications, access critical forms and documents, and provide one place for all property announcements and news.
Buildium is the only property management solution that helps real estate professionals win new business from property owners and community associations seeking services. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use. Buildium services property managers in more than 50 countries, totaling over 1.8 million residential units under management. In 2015, Buildium acquired All Property Management, a leading online marketing service for property managers, making Buildium the only company to give property managers a way to acquire new customers and increase revenue. For more information, visit www.buildium.com, and connect with us on Twitter, LinkedIn, and Facebook.