DUBLIN--(BUSINESS WIRE)--The "Healthcare CRM Market Analysis by Product, by End-use, by Application (Community Outreach, Case Coordination & Management, Relationship Management), by Technology and Segment Forecasts, 2014 - 2025" report has been added to Research and Markets' offering.
The global healthcare CRM market is expected to reach USD 17.8 billion by 2025, growing at a CAGR of 9.1%. Use of CRM helps healthcare organization to streamline their workflow and better manage patient care. It also helps in reducing the cost and increase the efficiency.
Vitally impacting drivers for the industry include rapidly growing percentage of aging population, rise in chronic disease incidence and advancement of new technology. Demand for operational efficiency in healthcare organization, adoption of home care/ virtual care and big data revolution is also contributing to the growth of the market. According to the study by Deloitte, 62.0% of patients are comfortable with online consultation with doctor.
Shift from volume to value based care and rise of consumerism in healthcare organization is also expected to contribute significantly to the growth of global healthcare CRM space.
Few of the players in this market are IBM, salesforce.com, Siemens Healthineers, SAP, Accenture, Oracle, Microsoft, Amdocs Ltd., Anthelio Healthcare Solutions, AllScripts Healthcare Solutions Inc., NetSuite, Cerner
Key Topics Covered:
Chapter 1. Methodology and Scope
Chapter 2. Executive Summary
Chapter 3. Healthcare CRM Industry Outlook
Chapter 4. Healthcare CRM Product Outlook
Chapter 5. Healthcare CRM End-Use Outlook
Chapter 6. Healthcare CRM Application Outlook
Chapter 7. Healthcare CRM Technology Outlook
Chapter 8. Healthcare CRM Regional Outlook
Chapter 9. Competitive Landscape
- Amdocs Ltd
- Accenture Plc
- AllScripts Healthcare Solutions Inc
- Anthelio Healthcare Solutions
- Siemens Healthcare
- Accretive Health Inc.
- Aspect Software
- Nice systems
- Verint systems
For more information about this report visit https://www.researchandmarkets.com/research/d7c4jg/healthcare_crm